Freezer reviews: Owners' views

87%The customer score for the best-loved freezer brand

Thousands of Which? members have told us how happy they are with their brand of freezer. We've compiled customer scores for 17 of the biggest brands, including Beko, Bosch, Hotpoint and Samsung. 

If you simply want to find out which freezers make the grade as Best Buys head straight to our freezer reviews

Freezer owners’ views

More than 2,000 Which? members have told us what they think about their freezer brand. The best-loved brand achieves an impressive customer score of 87%, while the least popular only manages an uninspiring 60%. 

This year, for the first time, we asked respondents to rate their freezer on its value for money, to help give you an idea of those brands that offer more for your investment. 

You can see and compare customer scores for freezer brands, including AEG, Beko, Bosch, Hotpoint, Indesit, John Lewis, Lec, Miele, Neff, Samsung, Whirlpool and Zanussi, in the table below. If you're not a member try Which? for £1 for full access to these results and all of our reviews.

Freezer brands owners' views
BrandCustomer scoreRatingValue for money
AEG/AEG ElectroluxSubscriber only contentSubscriber only contentSubscriber only content
BekoSubscriber only contentSubscriber only contentSubscriber only content
BoschSubscriber only contentSubscriber only contentSubscriber only content
ElectroluxSubscriber only contentSubscriber only contentSubscriber only content
FrigidaireSubscriber only contentSubscriber only contentSubscriber only content
HotpointSubscriber only contentSubscriber only contentSubscriber only content
IndesitSubscriber only contentSubscriber only contentSubscriber only content
John LewisSubscriber only contentSubscriber only contentSubscriber only content
LecSubscriber only contentSubscriber only contentSubscriber only content
LiebherrSubscriber only contentSubscriber only contentSubscriber only content
MieleSubscriber only contentSubscriber only contentSubscriber only content
NeffSubscriber only contentSubscriber only contentSubscriber only content
NofrostSubscriber only contentSubscriber only contentSubscriber only content
SamsungSubscriber only contentSubscriber only contentSubscriber only content
SiemensSubscriber only contentSubscriber only contentSubscriber only content
WhirlpoolSubscriber only contentSubscriber only contentSubscriber only content
Zanussi/Zanussi-ElectroluxSubscriber only contentSubscriber only contentSubscriber only content

Table notes: Which? connect survey survey of 2202 members in September 2014.
Customer score: based on how satisfied Which? members are with their brand of freezer and how likely they are to recommend it to a friend.

Our research

Owners' views matter

The gap between the most and least-loved freezer brand is big, and could mean the difference between you choosing a great freezer or one that will cause you no end of problems. 

Freezer reviews you can trust

A freezer may look good in the shop, but how do you know it will keep your food perfectly frozen? When we test freezers we carry out more than 200 tests, checks and measurements in our temperature-controlled test labs to help you buy the best freestanding, built-in or chest freezer for your money.

Which? is independent - we work for you, the consumer, so you can be sure that our product recommendations are influenced only by our test results. We don't take advertising and we buy all the products that we test ourselves, so our advice helps you to make the right choice first time and avoid costly mistakes.

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