Best places for buying DIY and gardening products Best sites for buying DIY and gardening products
Our annual survey of online shoppers has revealed the best and worst online stores for buying DIY and gardening products. You've voted in your thousands for brands including John Lewis, GardeningDirect and Screwfix, rating them for factors including price, ease of use and overall customer satisfaction.
Our table below shows our gardening and DIY shops chart - Which? members can log in to find out which are the best and worst. If you're not already a subscriber, sign up to get full access for just £1.
| DIY and gardening | ||||||
|---|---|---|---|---|---|---|
| Website | Sample size | Website usability | Product stock | Delivery | Price | Customer score |
| Amazon Marketplace | 114 | ![]() | ![]() | ![]() | ![]() | ![]() |
| Amazon.co.uk | 190 | ![]() | ![]() | ![]() | ![]() | ![]() |
| Argos.co.uk | 72 | ![]() | ![]() | ![]() | ![]() | ![]() |
| Crocus.co.uk | 99 | ![]() | ![]() | ![]() | ![]() | ![]() |
| DIY.com (B&Q) | 30 | ![]() | ![]() | ![]() | ![]() | ![]() |
| Dobbies.com | 47 | ![]() | ![]() | ![]() | ![]() | ![]() |
| eBay.co.uk | 82 | ![]() | ![]() | ![]() | ![]() | ![]() |
| Espares.co.uk | 61 | ![]() | ![]() | ![]() | ![]() | ![]() |
| Garden4Less.co.uk | 163 | ![]() | ![]() | ![]() | ![]() | ![]() |
| GardeningDirect.co.uk | 212 | ![]() | ![]() | ![]() | ![]() | ![]() |
| Greenfingers.com | 78 | ![]() | ![]() | ![]() | ![]() | ![]() |
| HarrodHorticultural.com | 124 | ![]() | ![]() | ![]() | ![]() | ![]() |
| Homebase.co.uk | 46 | ![]() | ![]() | ![]() | ![]() | ![]() |
| John Lewis.com | 42 | ![]() | ![]() | ![]() | ![]() | ![]() |
| Screwfix.com | 110 | ![]() | ![]() | ![]() | ![]() | ![]() |
| Suttons.co.uk | 111 | ![]() | ![]() | ![]() | ![]() | ![]() |
| Wilkinsonplus.com | 31 | ![]() | ![]() | ![]() | ![]() | ![]() |
How Which? ranks DIY and gardening sites
The DIY and gardening category is one of eight featuring in the UK's biggest survey of online shops.
In July 2012, Which? surveyed 14,353 online members about the online shops they'd used to buy DIY and gardening products over the previous six months. The Customer Score is based on members' satisfaction with the site and their likelihood of recommending it to a friend.
Our respondents also rated price, product stock (including range and availability), website usability, delivery and returns (where applicable). These star ratings are displayed in the table.
- The best high street shop for DIY products.
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