Fridge freezer reviews: Owners' views

81%The customer score for the best-loved fridge freezer brand

Thousands of Which? members have told us how happy they are with their brand of fridge freezer. We've compiled customer scores for 20 of the biggest fridge freezer brands, including Beko, Bosch, Hotpoint and Samsung.

If you simply want to find out which fridge freezers make the grade as Best Buys head straight to our fridge freezer reviews.

Fridge freezer owners’ views

Over 4,000 Which? members have told us what they think about their fridge freezer brand. The best-loved brand achieves an impressive customer score of 81%, while the least popular only manages a lacklustre 51%. The Which? customer score shown in the table is a combination of owners' satisfaction with their brand and how likely they'd be to recommend it to a friend.

You can see and compare customer scores for fridge freezer brands, including AEG, Beko, Bosch, Candy, Electrolux, Hotpoint, Indesit, John Lewis, Lec, LG, Liebherr, Miele, Samsung, Whirlpool and Zanussi, in the table below.

Only logged-in Which? members can view full customer scores. If you're not already a member, you can sign up to try out full access for one month for just £1.

Fridge-freezers Which? customer views index
BrandCustomer score
AEG/AEG ElectroluxSubscriber only content
BekoSubscriber only content
BoschSubscriber only content
CandySubscriber only content
DaewooSubscriber only content
ElectroluxSubscriber only content
FrigidaireSubscriber only content
HotpointSubscriber only content
HooverSubscriber only content
IndesitSubscriber only content
John LewisSubscriber only content
LecSubscriber only content
LGSubscriber only content
LiebherrSubscriber only content
MieleSubscriber only content
NeffSubscriber only content
SamsungSubscriber only content
SiemensSubscriber only content
WhirlpoolSubscriber only content
Zanussi /Zanussi ElectroluxSubscriber only content

Our research 

Owners' views matter

The gap between the most- and the least-loved fridge freezer brand is vast, and could mean the difference between you choosing a great fridge freezer and one that will cause you no-end of problems.

Fridge freezer reviews you can trust

A fridge freezer may look sleek and stylish in the shop, but how do you know it'll keep your food perfectly chilled and frozen to help it last longer? When we test fridge freezers we carry out 215 checks, measurements and tests in our temperature-controlled laboratory to help you buy the best freestanding, built-in or American fridge freezer for your money.

Which? is independent - we work for you, the consumer, so you can be sure that our product recommendations are influenced only by our test results. We don't take advertising and we buy all the products that we test ourselves, so our advice helps you to make the right choice first time and avoid costly mistakes.

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