Fridge freezer reviews: Reliability
Every year we survey thousands of Which? members about their home appliances to find out which brands are the most reliable. This year, we've compiled the views of more than 2,500 members about their fridge freezers to bring you reliability ratings for the most reliable brands.
Most reliable fridge freezer brands
Overall, fridge freezers aren't as reliable as standalone fridges or freezers. But fridge freezers going wrong still isn’t the norm, so we think extended warranties could be a waste of money.
Some fridge freezer brands achieved very high reliability scores, with the top two scoring 93% and 91%.
However, beware the poor-scoring fridge freezer - we found one major brand with a reliability score of 78%, which we rate as poor.
We surveyed 2,691 Which? members to get reliability scores you can trust for 12 different fridge freezer brands. The most commonly-owned brands were Bosch, Hotpoint and Beko, with 40% of survey respondents owning a fridge freezer from one of these brands.
Reliability and Best Buys
A fridge freezer can qualify as a Best Buy if its brand scores at least three stars in our survey of thousands of owners – in which we ask how often their appliances have broken down - or it has a free 5-year warranty. But as fridge freezers are generally reliable, we also allow models to be Best Buys if we don’t yet have a reliability rating, unless we know this brand has a poor track record for similar appliances.
To see how well fridge freezers from brands including AEG-Electrolux, Beko, Bosch, Hotpoint, Indesit, John Lewis, LG, Liebherr, Miele, Neff, Samsung, Siemens, Whirlpool and Zanussi perform in our tests, see the full Which? fridge-freezers review.
Only logged-in Which? members can view full scores in our fridge freezer reliability table below. If you're not already a member, you can sign up to try out full access for one month, for just £1.
Common fridge freezer problems
- Overfreezing 11%
- Leakage 6%
- Blockages 5%
- Noise 4%
- Door 4%
- Light 4%
| Fridge-freezer Which? reliability index | ||
|---|---|---|
| Brand | Rating | Score |
| AEG / AEG Electrolux |  | |
| Beko | | |
| Bosch | | |
| Hotpoint | | |
| Indesit | | |
| LG | | |
| Liebherr | | |
| Miele | | |
| Neff | | |
| Samsung | | |
| Siemens | | |
| Zanussi / Zanussi-Electrolux | | |
