Fridge reviews: Reliability
96%The outstanding reliability score for the most reliable fridge brand
Every year we survey thousands of Which? members about their home appliances to find out which brands are the most reliable. Here we reveal our results and show you reliability ratings for the biggest fridge brands.
This year, over 2,500 Which? members have told us about the reliability record of their freestanding and built-in fridges. We've heard about minor niggles, such as a broken door handle, as well as major problems with the condenser which could leave you having to shell out for a new fridge.
To see how well fridges from popular brands such as Beko, Bosch and Hotpoint fare in our tough chilling tests, check out our .
Most reliable fridge brands
Fridges are some of the most reliable domestic appliances on the market and six of the brands in our survey score an impressive 93% or above for reliability.
We surveyed 2,605 Which? members to get reliability scores for 14 of the biggest fridge brands.
Only logged-in Which? members can view full scores in our fridge reliability table below. If you're not already a member, you can sign up to try full access to Which? reviews for one month, for just £1.
| Fridges Which? reliability index | ||
|---|---|---|
| Brand | Score | Rating |
| AEG/AEG Electrolux |  | |
| Beko | | |
| Bosch | | |
| Electrolux | | |
| Frigidaire | | |
| Hotpoint | | |
| John Lewis | | |
| Lec | | |
| Liebherr | | |
| Miele | | |
| Neff | | |
| Siemens | | |
| Whirlpool | | |
| Zanussi /Zanussi Electrolux | | |
Common fridge problems
- Water in the bottom of the fridge 10%
- Blocked drain channel 10%
- Drawers or units cracked or broken 7%
- A build up of frost or ice 6%
- Light 6%
Reliability and Best Buys
A fridge can qualify as a Best Buy if its brand scores at least three stars in our survey of thousands of owners – in which we ask how often their appliances have broken down - or it has a free 5-year warranty.
But as fridges are generally reliable, we also allow models to be Best Buys if we don’t yet have a reliability rating, unless we know this brand has a poor track record for similar appliances.
Fridge freezer reviews you can trust
A fridge may look sleek and stylish in the shop, but how do you know it'll keep your food perfectly chilled to help it last longer? When we test fridges we carry out up to 215 checks, measurements and tests in our temperature-controlled laboratory to help you buy the best freestanding or built-in fridge for your kitchen.
Which? is independent - we work for you, the consumer, so you can be sure that our product recommendations are influenced only by our test results. We don't take advertising and we buy all the products that we test ourselves, so our advice helps you to make the right choice first time and avoid costly mistakes.
- See which models make the grade as Best Buy fridges
- Looking for a fridge freezer? Head to our fridge freezers review area
- Discover how to keep your food fresher for longer
