Washing machines: Washing machine repairs tool Washing machine repairs tool

Broken washing machine?

Our washing machine repair tool below can diagnose problems with your broken washing machine and tell you how to fix it  - or recommend if it's time to call a professional. Just click on 'start the tool' in the box below to get started.

Washing machine troubleshooter

 

Please install/enable Adobe Flash Player to view the interactive version of this content

If you’re looking to buy a new washing machine you can join Which? and see our current Best Buys. Alternatively, if you’re looking for a recommended repairperson in your area then you can sign up to Which? and visit Which? Local. This site is a recommendation site where Which? members recommend tradespeople they’ve used. You can search for recommended traders in your area and if you’ve used someone good post a recommendation yourself.

Is my washing machine worth repairing?

The best course of action will depend on the age and cost of your washing machine. For example, pricier reliable washing machine brands are more likely to be worth repairing than cheaper models. If you're in any doubt, call a washing machine engineer and give them as much detail as possible to get an idea of the cost.

Choosing a new washing machine

If you decide to replace your washing machine, check out our extensive independent reviews of more than 200 washing machines and 50 washer-dryers. You can also find out the most reliable washing machine brands that are least likely to break down.

Washing machine manuals

Our washing machine repairs tool refers to different parts or settings on your washing machine, such as the pump filter or rinse hold function. To help you find out where these are on your machine (or whether you have them at all) you may need to refer to the user manual. 

Below you'll find links to the manuals pages on popular washing machine manufacturers' websites.

AEG Electrolux washing machine manuals, Beko washing machine manuals, Bosch washing machine manuals, Hotpoint washing machine manuals, Indesit washing machine manuals, Miele washing machine manuals, Neff washing machine manuals, Siemens washing machine manuals, Smeg washing machine manuals, Whirlpool washing machine manuals, Zanussi washing machine manuals.

Safety first

If you decide to have a go at a DIY repair, please remember: safety first. Although the repairs we suggest can be carried out without unscrewing anything, please don't attempt a fix unless you're confident you know what you are doing. Never attempt any kind of repair with your washing machine plugged in, and if you're in any doubt, call a washing machine engineer for help.

More on this...

Which? works for you