Vacuum cleaners: Compare features & prices Dyson DC24 Ball Multi Floor review

The upright Dyson DC24 Ball Multi Floor vacuum cleaner is a bagless vac which can be emptied one-handed using the push-button release mechanism. So it'll save you money on replacement bags - but does this vacuum compare well to other upright cleaners in our tests?
Sign up to access the full review

What are customer views?

Customer views

It appears that you have JavaScript* switched off on your browser.

As a consequence, posting a customer rating and a view is unavailable. You can get guidance on how to enable JavaScript for your specific browser by performing a search on the internet.

*JavaScript is a programming language that is included on web pages to make them more interactive.

Posts (12)
User Image wrote:
guymbcs wrote:
cold water and threadbare carpets
Mr Dyson must live somewhere near the Thames where his water supply comes from a recycling system, so their cold tap is cold only by comparison with their hot tap. I'd like to see him rinsing the ball filter ten times under the cold tap, summer and winter months, anywhere north of Birmingham.Many customers, as soon as they have bought it, say how much more it picks up than their previous cleaners. What they are seeing is fibres scratched out from the pile where the previous machine had left them matted in as part of the thickness of the carpet. And it keeps on scratching every time because the default setting is beater-on - it's quite a fight to persuade it to respond to the beater-off button - so it's cutting away a few more fibres every time.For bigger rooms I use a Panasonic bagless which has "beater on" as the second switch setting. The Panasonic's suction is powerful enough for regular work and I can switch the beater on topically where I see a need. And Panasonic does not dictate that I should get frostbite.
Pros:
Cons:
23/3/2013 8:42 PM GST
User Image wrote:
withywise2 wrote:
says on the tin
Bought this at good price from T.J Hughes over 4 years ago after reading Which accolades. Brush cylinder failed but speedily replaced by Dyson f.o.c. Light machine but robust-handy for stairs and switching from carpet to hard floors a cinch. OK-washing filters a chore but at least both are accessible, not like its 'copyists' (patent has run out). Length of cable is probably a health and safety issue-daughter has a DC01 and wind spring unreliable. Expect my DC24 to last me my lifetime! Extremely pleased.
Pros:
Cons:
18/3/2013 4:26 PM GST
User Image wrote:
Wallace wrote:
Dyson DC24
' Ball' filter difficult to remove to clean , and replace.Cable a bit short compared with previous Dysons. and need to change to different socket more frequently.Some times difficult to move handle to 'working' position.
Pros:
Cons:
13/3/2013 4:58 PM GST
User Image wrote:
Mozzer wrote:
Burnt out motorhead
Initially was a good buy, but have only had this for two years and the head has burnt out 3 times. Under warranty and is replaced each time, but very annoying when it burns out mid way through vacuuming the house.Has put me off upright Dysons forever.
Pros:
Cons:
22/12/2012 9:20 AM GST
User Image wrote:
Frankie wrote:
Frankie
After some years of lugging a heavy cylinder vac around this has made hoovering a pleasure (well, almost). It's lightweight, very manoeuvrable, picks up well (including long haired cat fur) and is easy to empty, which needs doing more often than a larger machine. The hose could be longer, and it's a bit sensitive when long strands get caught around the brush, but even that is relatively easy to sort. A godsend for anyone who trembles at the prospect of carting a hoover upstairs, knocking paint off the skirting boards whilst their arm slowly deadens.
Pros:
Cons:
27/11/2012 2:24 PM GST
User Image wrote:
dutchdirk wrote:
Noisy
See above under "Good but very noisy". Have now had a Dyson engineer in to fix the problem. Excellent service under 5 year guarantee. Machine now much, much quieter.
Pros:
Cons:
12/11/2012 9:44 PM GST
User Image wrote:
nufcmark wrote:
Good machine but filters need cleaning every month
I bought this machine because I wanted a bagless vacuum and as my wife has a back problem we wanted one which wasn't too heavy. I have been impressed by how much dust the machine picks up, but it is tricky to empty the dust collecter and to clean the filter in the ball. Taking the ball apart to get at the filter is very trickly but we do it every month (as recommended by the manual) to ensure the vacuum continues to clean well, which it does.
Pros:
Cons:
30/9/2012 10:31 AM GDT
User Image wrote:
2010-09-06 13:52:31.537 wrote:
I couldn't believe how much it sucked up the first time I used it. Bits that had been difficult to move previously miraculously disappeared. Found it a bit difficult to understand the pictorial instructions and had to go back to the store to check out I was assembling it and using it correctly - rather tedious. Am pleased with it but would like the hose to be a bit longer and more flexible for doing stairs - or else another extension piece
Pros:
Cons:
29/9/2012 1:18 PM GDT
User Image wrote:
kisbesl wrote:
Still Brilliant after 2 years
Yes it's small, Yes it's light, but does it work? Yes it certainly does. This is a very good performer and over time has proved to be very good value for money. Also, of course it is very light - much easier to get up those stairs and the ball is magic - so much easier to get around. If there is a downside, but minor, the power cable is on the short side, and maybe the extension hose is also a bit short (extension available). After nearly 2 years of hard working - this is the best Vacuum Cleaner (including previous Dyson)we have ever had!
Pros:
Cons:
20/9/2012 7:58 PM GDT
User Image wrote:
2011-08-07 14:46:02.057 wrote:
Very good - BUT
This is our second Dyson and it does a good job as a carpet cleaner. However, we were rather anoyed that Dyson have changed their fittings since we purchased our first machine so the 'extra' tools that we bought (at some considerable expense) don't fit! The inclusion of a simple plasic adaptor would have overcome this - but I guess they want to make more money out of you by getting you to go and buy a load more tools.It's a shame that the only tool that does come with the machine is of limited use, also, it fills up very quickly so no good for a big house.
Pros:
Cons:
20/9/2012 3:37 PM GDT
User Image wrote:
2011-06-10 22:31:12.03 wrote:
Ideal
I bought this beacause it is light weight and also has, as an extra, a car accessories kit. I have had no trouble with this machine and it does the job really well and is light enough to car to the car to use it on the car.
Pros:
Cons:
20/9/2012 3:13 PM GDT
User Image wrote:
dashan wrote:
not as good as my first dyson
I bought this product because it was lighter and more manouevrable than my original (I think it was a DC01). Itis lighter and easier to move about but it doesn't pick up so well as the old one and the lead and hose are too short. I have to lift whole machine off the floor to get the cobwebs off the ceiling. It also seems quite delicate so I am very gentle when disconnecting container etc. That being said, I've had it about 5 years and it's still fine.When this one goes, I will definitely buy another dyson, but not this model.
Pros:
Cons:
20/9/2012 2:11 PM GDT
1 2 3 4 5 6 >> Last

By posting a view you are agreeing to abide by the Which? Acceptable Use Policy


Which? works for you