Washing machine reviews: Reliability
Washing machine reliability
Every year we survey thousands of Which? members about any problems they've had with their home appliances to find out which brands are the most reliable. This year, we've compiled the views of more than 4500 people about their washing machines to bring you reliability ratings for leading washing machine brands.
Our table below reveals reliability scores for brands including Bosch, Hotpoint, Indesit, LG, and Miele. Only logged in Which? members can view full scores in our dishwasher reliability table below. If you're not already a member, you can sign up to try out full access for one month, for just £1.
Bosch washing machines appear to be a popular purchase – it's the most widely owned brand of washing machine, with 31% of respondents to our survey saying they owned a Bosch. Hotpoint, Zanussi/Zanussi Electrolux and Miele washing machines are also owned by large numbers of respondents.
Reliability and Best Buys
Washing machines tend to be less reliable than other appliances so the reliability rating is a key part of the decisions we make about which models deserve Best Buy status. A washing machine can qualify as a Best Buy only if the brand has scored at least three out of five stars for reliability, based on our survey of owners, or if the model has a free 5-year warranty.
To see how well individual washing machine models from AEG/AEG-Electrolux, Beko, Bosch, Candy, Hoover, Hotpoint, Indesit, John Lewis, LG, Miele, Servis, Siemens, Whirlpool, and Zanussi/Zanussi Electrolux perform in our tests see our Which? washing machines review.
For advice on repairs see our FAQs section.
Common washing machine problems
- Noise 8%
- Detergent drawer 6%
- Smelling 5%
| Washing machine Which? reliability index | ||
|---|---|---|
| Brand | Rating | Score |
| AEG/AEG-Electrolux |  | |
| Beko | | |
| Bosch | | |
| Hoover | | |
| Hotpoint | | |
| Indesit | | |
| John Lewis | | |
| LG | | |
| Miele | | |
| Siemens | | |
| Whirlpool | | |
| Zanussi/Zanussi-Electrolux | | |
