Post Office credit card review

Credit cards

Post Office credit card review

By Rob Goodman

Article 13 of 16

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Post Office credit card review

Find out how the Post Office has been rated in our latest customer satisfaction survey.

Post Office credit card

The Post Office comes 12th in our tables with a score of 66%.  It's Platinum card attracts high praise for its (lack of) overseas charges. But the provider has competitive offerings in multiple areas - in particular, including a 2 year 0% purchase deal and a three year 0% balance transfer card. 

Post-Office-logo

Customer score

=12th out of 30 credit card providers

%
 


Post Office credit card highlights

  • Offers a good card for overseas spending with option to buy travel money from the Post Office fee-free
  • Good balance-transfer card
  • Matched Card offers a lengthy 0% purchases term

Visit Which? Money Compare to find out how it compares with credit cards.

Post Office credit card satisfaction
Customer service  
Value  
Keeping you up to date with new deals  
Communication of changes to terms and conditions  
Clarity of statement  
Transparency of charges and penalties  
Dealing with queries  
Dealing with complaints and resolving problems  
Rewards and cash back  
Ability to manage online  
Ability to manage by telephone banking  
Charges for using your credit card abroad  

Table notes:

  • Star ratings out of five show levels of satisfaction for each category.
  • Where no stars are given, we received too few responses in our survey to award a score.

How we calculate these ratings

Credit card providers chosen for our Which? brand reviews are based on the most popular brands searched for online.

Customer scores are based on an online survey of respondents from the public, which received 5,952 responses in total. They are calculated using a combination of overall satisfaction and the likelihood of recommending the provider to a friend. 

Star ratings shown for each category are scored independently of the customer score. These surveys are carried out every six months and customer scores are updated accordingly. Providers must receive a minimum sample size of 30 respondents to be included in our customer satisfaction tables.

  • Last updated: November 2016
  • Updated by: Dean Sobers