Saga credit card review

Credit cards

Saga credit card review

By Rob Goodman

Article 14 of 16

Put us to the test

Our Test Labs compare features and prices on a range of products. Try Which? to unlock our reviews. You'll instantly be able to compare our test scores, so you can make sure you don't get stuck with a Don't Buy.

Saga credit card review

Find out how Saga has been rated in our latest customer satisfaction survey.

Saga credit cards

Saga holds on to its Recommended Provider status for the fifth time in a row with a customer score of 73% - or fourth in our table. Customers have high praise of its low overseas charges - but also give the lender full marks for dealing with queries and resolving complaints. In order to successfully apply for a Saga credit card, you need to be over 50.

Saga logo

Customer score

=4th out of 30 credit card providers

%
 


Saga credit card highlights

The Which? Money Compare credit card comparison tables let you search hundreds of credit cards to help you choose the most suitable deal for you, based on quality of service as well as cost and benefits.

  • No foreign loading fees
  • Reasonably low interest rate
  • Rated by customers as good value for money

Visit the Which? Money Compare to find out how it compares against other cards.

Saga credit card satisfaction
Customer service  
Value  
Keeping you up to date with new deals  
Communication of changes to terms and conditions  
Clarity of statement  
Transparency of charges and penalties  
Dealing with queries  
Dealing with complaints and resolving problems  
Rewards and cash back  
Ability to manage online  
Ability to manage by telephone banking  
Charges for using your credit card abroad  

Table notes:

  • Star ratings out of five show levels of satisfaction for each category.
  • Where no stars are given, we received too few responses in our survey to award a score.

How we calculate these ratings

Credit card providers chosen for our Which? brand reviews are based on the most popular brands searched for online.

Customer scores are based on an online survey of respondents from the public, which received 5,952 responses in total. They are calculated using a combination of overall satisfaction and the likelihood of recommending the provider to a friend. 

Star ratings shown for each category are scored independently of the customer score. These surveys are carried out every six months and customer scores are updated accordingly. Providers must receive a minimum sample size of 30 respondents to be included in our customer satisfaction tables.

  • Last updated: November 2016
  • Updated by: Dean Sobers