Credit card companies: Marks and Spencer credit card review
=9th out of 32 credit card providers
Marks and Spencer credit card
M&S comes ninth in April's credit card satisfaction survey, with a score of 67% - a slight reduction on the 69% attained last year. The card has a dual 0% interest period - 19 months' interest free purchases and 15 months for balance transfers. You can earn points on your purchases for M&S vouchers.
Marks and Spencer credit card highlights
- Rewards scheme
- Decent dual 0% deal
- Rated highly for keeping customers up to date on new deals
Visit Which? Money compare to find out how it compares.
|Marks and Spencer credit card satisfaction|
|Keeping you up to date with new deals|
|Communication of changes to terms and conditions|
|Clarity of statement|
|Transparency of charges and penalties|
|Dealing with queries and complaints|
|Rewards and cash back|
|Ability to manage online|
|Ability to manage by telephone banking|
|Charges for using your credit card abroad|
- Star ratings out of five show levels of satisfaction for each category.
- Where no stars are given, we received too few responses in our survey to award a score.
How we calculate these ratings
Credit card providers chosen for our Which? brand reviews are based on the most popular brands searched for online.
Customer scores are based on an online survey of the public, which received 5,191 responses in total. They are calculated using a combination of overall satisfaction and the likelihood of recommending the provider to a friend.
Star ratings shown for each category are scored independently of the customer score. These surveys are carried out every six months and customer scores are updated accordingly. Providers must receive a minimum sample size of 30 respondents to be included in our customer satisfaction tables.
Which? Limited (registered in England and Wales number 00677665) is an Introducer Appointed Representative of Which? Financial Services Limited (registered in England and Wales number 07239342). Which? Financial Services Limited is authorised and regulated by the Financial Conduct Authority (FRN 527029). Which? Mortgage Advisers and Which? Money Compare are trading names of Which? Financial Services Limited. Registered office: 2 Marylebone Road, London NW1 4DF.