Credit card companies: Nationwide credit card review


Customer score

=3rd out of 32 credit card providers


Nationwide credit cards

Coming joint third with Virgin Atlantic in our customer survey, Nationwide Building Society is a Which? Recommended Provider. Not only does it get the thumbs up from customers for service, its cards are also among the most competitive for cashback and spending money abroad.  In order to take out a Nationwide card, however, you will also need to be a Nationwide current account holder.

Nationwide credit card highlights

  • A good card for use abroad, with cash back on UK spend (this card is tied to the Flex Current Account)
  • Nationwide credit cards use the Visa network
  • Cards come with 12 month interest free period for purchases

Visit Which? Money Compare to find out how the card compares.

Nationwide credit card satisfaction
Customer service 
Application process 
Keeping you up to date with new deals 
Communication of changes to terms and conditions 
Clarity of statement 
Transparency of charges and penalties 
Dealing with queries and complaints 
Rewards and cash back 
Ability to manage online 
Ability to manage by telephone banking 
Charges for using your credit card abroad 

Table notes:

  • Star ratings out of five show levels of satisfaction for each category.
  • Where no stars are given, we received too few responses in our survey to award a score.

How we calculate these ratings

Credit card providers chosen for our Which? brand reviews are based on the most popular brands searched for online.

Customer scores are based on an online survey of respondents from the public, which received 5,191 responses in total. They are calculated using a combination of overall satisfaction and the likelihood of recommending the provider to a friend. 

Star ratings shown for each category are scored independently of the customer score. These surveys are carried out every six months and customer scores are updated accordingly. Providers must receive a minimum sample size of 30 respondents to be included in our customer satisfaction tables.

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Which? Limited (registered in England and Wales number 00677665) is an Introducer Appointed Representative of Which? Financial Services Limited (registered in England and Wales number 07239342). Which? Financial Services Limited is authorised and regulated by the Financial Conduct Authority (FRN 527029). Which? Mortgage Advisers and Which? Money Compare are trading names of Which? Financial Services Limited. Registered office: 2 Marylebone Road, London NW1 4DF.