- How changes in holiday bookings lets travel agents duck their responsibilities
- More than a third of holiday travellers risk being stranded if their operator goes bust
- Which? advises the steps to prevent your holiday from becoming a nightmare
What's in this guide
Why you may not get your money back if things go wrong with your holiday booking.
We look at issues such as booking by credit card and whether it's safe to arrange your own holiday.
Answer the step-by-step questions to find out whether your holiday is protected and where you can go to make a claim.