Making a flood claim
- What to do and who to call if your home or business is flooded
- Expert tips to put you on the right path to a trouble-free insurance claim
- Advice on repairing the damage, plus how to complain if your claim is handled badly
What's in this guide
Six steps to making a successful claim plus how to make a complaint if your claim is mishandled.
Polluted flood water is a health hazard. We explain how to keep your family safe from infection.
Keep you guard up against fraudsters - criminals have taken advantage of previous floods.
How to get your home clean after a flood. What to do straight away - and what not to rush.
Is your house at risk? We explain how to find out whether floods are likely in your area.