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Making a flood claim Cleaning up

A man re-wiring a light fitting

Don't start repairs until the flood is over

It’s important that you don't rush to redecorate your property as it may take some weeks for it to fully dry out. Before you start with any repairs, remember that water levels may rise and fall for several weeks after a flood and the Environment Agency advises people not to attempt any repairs until they are confident the flooding period has ceased.

Keep an eye on weather reports and call Floodline (0845 988 1188) for the latest flood warnings.

Top cleaning tips

  • Don’t use your electrical or gas supply until it has been checked by a qualified tradesman
  • Do not lift wet carpets unless absolutely necessary as they may shrink
  • Do wash taps and run them for a few minutes before use
  • If your property has been flooded by potentially contaminated water it is advisable to seek professional specialist assistance
  • Do not attempt the clean up if your home has suffered serious structural damage as a result of the flood.
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