Car insurance reviews LV= car insurance review

 

Which? Score

3rd out of 37 car insurers

%

 

Customer Score

4th out of 37 car insurers

%

 

Policy Score

6th out of 37 car insurers

%

 

LV= car insurance review

The latest Which? customer satisfaction data saw LV= record a score of 75%, which was the fourth best score and maintained the insurer's consistent performance. The insurer has been a Which? Recommended Provider since we launched the scheme in 2010.

LV='s Car Insurance policy

Policy highlights:

  • Unlimited cover on windscreens, windows and sunroofs
  • No standard compulsory excess for fire, theft and accidental damage
  • NCD protection that will allow any number of claims
  • Courtesy car as standard during repairs
  • No limit for loss of keys
Most important policy elements
Interest charged on payment by installments (APR)  
Renewal fee  
Personal belongings limit  
Medical expenses limit  
Theft of keys limit  
Fire excess (standard compulsory)  
Theft excess (standard compulsory)  
Accidental damage excess (standard compulsory)  
Secondary policy elements
Keys in car exclusion  
Legal expenses (where you are liable)  
Setup fee  
Adjustment fee  
Duplicate documents fee  
Cancellation fee  
Year 1 cancellation  
Windscreen limit  
Windows limit  
Sunroof limit  
Loss of keys limit  
No fault no claims discount (NCD) benefit?  
No fault excess benefit?  
Uninsured driver NCD benefit?  
Uninsured driver excess benefit?  
NCD protection offered  
NCD protection claims (number per year)  
Courtesy car as standard?  
Courtesy car (standard) - guaranteed availability  
Courtesy car limit  
Windscreen replacement excess (standard compulsory)  
Driver under-21 excess (standard compulsory)  
Driver 21-24 excess (standard compulsory)  
Other policy elements
Cancellation notice  
Audio limit - manufacturer  
Sat Nav limit - manufacturer  
Child car seat cover  
New car replacement  
New car damage  
New car period  
Total loss courtesy car?  
Total loss courtesy car as standard?  
Total loss courtesy car period  
Windscreen repair excess (standard compulsory)  
24 hour emergency helpline?  
24 hour emergency helpline standard or optional?  
24 hour windscreen helpline?  
24 hour windscreen helpline standard or optional?  
24 hour legal advice helpline?  
24 hour legal advice helpline standard or optional?  
Contact Number  

LV='s Car Insurance policy scores

We analyse and rate the 49 most important elements of standard car insurance policies to come up with the overall policy score. We assess how important each individual element is to drivers when choosing and using a car insurance policy, and weight it accordingly when calculating our total policy score. Initially,  we score all of the product elements out of 5, reflecting how competitive each provider is in this area compared to other insurers. Weightings are then applied to the higher and lower element scores to enhance/reduce their impact in the overall product score.

 

Which? works for you