Mortgage lender reviews: Chelsea Building Society mortgage review

Customer score

12th out of 25 mortgage lenders


Chelsea Building Society mortgage review

Part of the Yorkshire Building Society Group, the Chelsea Building Society offers a range of competitive fixed-rate deals - both for people moving home and those remortgaging.

Chelsea BS mortgage highlights

  • Competitive fixed-rate deals
  • Offers a range of 95% mortgages
  • 'Fair' value for money

For impartial, personal advice on the best mortgage for you, call Which? Mortgage Advisers on 0808 252 7987.

Chelsea Building Society mortgage satisfaction scorecard
Customer service 
Application process 
Value for money 
Keeping you well informed 
Clarity of statements 
Transparency of charges 
Query and complaint handling 
Ability to over and underpay mortgage 

Table notes:

  • Star ratings out of five show levels of satisfaction for each category. Where no stars are showing, it means we could not get a large enough sample size to rate this aspect of the service.

What Chelsea Building Society's mortgage customers say about it

'Easy to deal with and good customer service.'

'Had no problems.'

'They have been good.'

'Did what I wanted it to.'

'The company is honest and gives you the best deal available.'

'They have been very supportive when I have had problems with payments.'

More on this...

Your home may be repossessed if you do not keep up repayments on your mortgage.

Which? Limited (registered in England and Wales number 00677665) is an Introducer Appointed Representative of Which? Financial Services Limited (registered in England and Wales number 07239342). Which? Financial Services Limited is authorised and regulated by the Financial Conduct Authority (FRN 527029). Which? Mortgage Advisers and Which? Money Compare are trading names of Which? Financial Services Limited. Registered office: 2 Marylebone Road, London NW1 4DF.