Mortgage lender reviews: Leeds Building Society mortgage review

Leeds Building Society

Customer score

8th out of 25 mortgage lenders


Leeds Building Society mortgage review

Leeds Building Society scores 65%, coming eighth in our mortgage lenders comparison table. Its customers rate its service and in our own evaluation of the market, we found it to be one of just three providers offering highly competitive fixed, discount and tracker deals.

Leeds Building Society mortgage highlights

  • Innovative mortgages for first-time buyers, including introductory 0% interest periods
  • Low-fee mortgage deals
  • 95% loan-to-value mortgage deals available

For impartial, personal advice on the best mortgage for you, call Which? Mortgage Advisers on 0808 252 7987.

Leeds Building Society mortgage satisfaction scorecard
Customer service 
Application process 
Value for money 
Keeping you well informed 
Clarity of statements 
Transparency of charges 
Query and complaint handling 
Ability to over and underpay mortgage 

Table notes:

  • Star ratings out of five show levels of satisfaction for each category. Where no stars are showing, it means we could not get a large enough sample size to rate this aspect of the service.

What Leeds Building Society's mortgage customers say about it

'Excellent customer service.'

'At the moment we are on a discount rate. When this expires I will shop around for a better deal because there are a lot of better deals than those Leeds offer.'

'Never had any issues and was so easy to set up.'

'Wish rate was lower.'

'Excellent service, trustworthy organisation, and feels less impersonal than other building societies.'

'They were one of the few providers at the time dealing with shared ownership. The rate at the time was good but it turned variable.'

'It was the only lender who would give me a mortgage that will not be paid off until I am almost 80 years old.'

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Your home may be repossessed if you do not keep up repayments on your mortgage.

Which? Limited (registered in England and Wales number 00677665) is an Introducer Appointed Representative of Which? Financial Services Limited (registered in England and Wales number 07239342). Which? Financial Services Limited is authorised and regulated by the Financial Conduct Authority (FRN 527029). Which? Mortgage Advisers and Which? Money Compare are trading names of Which? Financial Services Limited. Registered office: 2 Marylebone Road, London NW1 4DF.