Which? has launched new annual awards to honour companies who have produced the best products and services over the past year.
Which? Editor Malcolm Coles says: ‘We believe in giving credit where credit’s due so, for the first time, we’ve created a roll-call of companies that have given customers outstanding service in the past year.
‘Whether putting exciting, innovative products on the market or providing excellent customer service, these companies have set the bar high in answering consumers’ needs.’
Bosch is named as best domestic appliance brand, racking up 12 Which? Best Buys for washing machines, dishwashers, vacuum cleaners, fridges and tumble driers and providing excellent value for money.
Phones and current accounts
The best audio visual brand, Sony, produced 21 Which? Best Buys this year while Utility Warehouse is named best home phone supplier for line and calls.
Best Broadband ISP is Metronet and our favourite dial-up ISP came from Waitrose, head and shoulders above the rest for customer service, telephone support and value for money.
In money matters, Smile’s current account is a model of consistency – top for the fifth year in a row and Yorkshire Building Society Base Tracker was the best all-round credit card this year.
A full round up of the Which? Awards 2005 will appear in December’s issue of Which?.