More woe for Npower customersNpower to increase charges for electricity

10 March 2006

Npower customers face more misery after the company hiked up its prices for the second time this year.

The energy giant will increase prices by an average 13.4 per cent for electricity and 15 per cent for gas from the end of March.

This follows its price rises of 13.6 per cent for electricity and 14.5 per cent for gas in January.

Npower is blaming this second price hike on rising wholesale energy costs. Npower MD Kevin Miles said: 'These changes follow massive increases in the cost of wholesale gas which has trebled in price since 2003.

'We delayed our price increases for as long as possible and as a direct result Npower customers have saved GBP 50 compared to British Gas customers over the winter.'

Switch to save money

The increases will add GBP 114 per year to household bills for the average Npower gas and electricity customer.

This latest rise follows this month's 22 per cent gas and electricity price hikes for British Gas customers and Powergen's increase of 24.4 per cent on its gas bills.

Rival suppliers Scottish & Southern Energy, Scottish Power and EDF have also announced or implemented price hikes this year.

Which? runs its own impartial energy price comparison site (see related links below) where consumers can check out which supplier offers them the best deal for gas and electricity.

Which? Head of Services Research Jenni Conti said: 'We are urging consumers to check that they aren't paying too much and switch away to a better deal if they can. People may save on average GBP 160 by switching suppliers - with the biggest savings likely to be made by people who haven't switched before.'