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Which? calls for hospital patients’ views

We want to know the issues that matter to you

Which? wants to hear your views on what really matters to you when you have to spend time in hospital.

We’re launching a new campaign to improve patients’ hospital care across the UK and we’re asking for your views – good and bad – to help us make sure we’re campaigning on the issues you care about most.

You can share your patient experience in our survey whether you’ve been an in-patient or were visiting someone in hospital. Your experience could be of NHS or private healthcare.

Hospital stay

Which? health campaigner Sara Apps said: ‘Everyone has an anecdote from a recent hospital visit or stay, whether positive or negative.’

The quality of medical care is obviously important, but we’d also like to hear whether there were other factors that improved or spoiled your hospital stay.

Early results from our initial interviews suggest patients are concerned with the cleanliness of the ward, the quality of food and the information they were given. People have also reported concerns about their privacy and dignity in hospital.

The appeal for patients’ experiences comes as the Healthcare Commission revealed that more than half of NHS bodies in England need to improve the quality of their services or their financial management.

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