Which? helps thousands take on banksMore and more people are reclaiming charges

07 March 2007

New figures out today show that more and more people are using Which? to help claw back unfair bank charges.

A total of 262,400 template letters and factsheets on reclaiming bank charges have now been downloaded from our bank charges site.

The penalty fees are charged by banks if you bust your overdraft limit, or if they bounce a cheque, for example.

‘Simple process’

Which? personal finance campaigner Emma Bandey said: ‘This figure is testament that the bank charges campaign has struck a real chord with the public and we are delighted to see so many people taking on their bank.

‘We hear, almost on a daily basis, from people who have successfully claimed back hundreds, or even thousands, of pounds from the banks.

‘Claiming back bank charges is a simple and straightforward process. Don't be put off from reclaiming your charges, get back the money you're owed.’

Mortgage exit fees

People who feel they have been unfairly charged for paying off their mortgage or for switching providers can now also access easy-to-use resources in our money section including a step-by-step guide to reclaiming and downloadable template letters to send to lenders.