Airlines launch mobile phone check-inAir France and KLM unveil service

02 July 2007

 

A plane in the sky

Two of Europe’s largest airlines have launched a new mobile phone

 check-in service.

The service is available on Air France and KLM short and medium-haul flights from almost all metropolitan French and European airports.

The service should be extended to the entire network and offer new features by the end of the year.

Customers can check in and choose their seat (window or aisle) between 30 hours and 30 minutes before the latest check-in time.

SMS message

When they've checked in, customers can request confirmation via SMS and after arriving at the airport passengers need to print their boarding pass at a self-service kiosk or at the ‘baggage drop-off and boarding pass collection’ desk.

To benefit from this service, customers must have Internet access on their mobile phone, and go to http://mobile.airfrance.com or www.klm.com.

KLM's Vice President Distribution & E-commerce, Martijn van der Zee, said: ‘With mobile check-in, Air France and KLM are introducing another innovative service for customers. In addition to Internet Check-In and our Self Service Check-In Kiosks, our customers can now also choose to use their mobile device and manage all aspects of their trip.’