Holidaymakers put in false insurance claims worth hundreds of pounds – often saying they have a clear conscience because they have never made a claim before, according to a new report today.
A survey of almost 5,000 adults by Direct Line showed that one in 10 admitted increasing the value of their claim, while one in 20 had added extra items.
Some explained their dishonesty by saying they knew of other people who made false claims, so why shouldn’t they?
Most of those making unjustified claims said they believed they were owed the money because they had never claimed on their holiday insurance before.
The top false claims involved damage or loss of jewellery, cameras and clothes.
Chris Price, business manager at Direct Line Travel Insurance, said: ‘As a leading insurer, we deal with thousands of travel claims a year, the majority of which are genuine.
‘However, it’s worrying to see from the results of the research that some consumers appear to underestimate the consequences of their actions. The telling of a ‘little white lie’ is fraud, however they chose to justify it.’
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