Which? has named a £549 Marks & Spencer (M&S) TV as one of the worst HDTVs we’ve tested this year.
M&S has spent years building a brand name associated with quality products, so we were surprised to see it giving its name to such a badly performing TV.
The sound quality of the 3210DVB, a 32-inch LCD set with built-in digital Freeview, is barely acceptable. But that’s not as bad as its standard-definition pictures – described as ‘hideous’ and ‘ugly’ by our expert viewing panel. The jerky high-definition images manage the distinction of being the worst of any HDTV we’ve tested this year.
Of all the TVs we’ve tested recently, it’s also one of the most awkward to use, because of its unintuitive on-screen menus, an illogical remote and a long-winded EPG.
Our first sample broke down and the replacement developed a fault, too. Our advice? Stick to the M&S food hall and don’t buy this awful TV.