Millions change energy supplierHighest number to switch in five years
17 October 2007
New figures show that 2007 has been a record year for customers changing electricity supplier with nearly three million switching so far.
Energy regulator Ofgem says that in the first seven months of 2007, 2.8 million customers switched their electricity supplier and 2.3 million switched gas supplier. Many of the electricity customers also switched gas.
Ofgem says the switching figure is the highest for five years, and attributes it to lower prices and better service.
Switch with Which?
The regulator advises customers to consider switching their supplier now to get the best deal for this winter.
On average in 2006, households using our dedicated switching site, Switch with Which?, saved £245 year, with first-time switchers most likely to make big savings – up to £500 in some cases.
Ofgem says customers who pay for gas and electricity by pre-payment meter have the most to gain from switching supplier.
Ofgem Chief Executive Alistair Buchanan said: ‘With 2.8 million households switching in the first half of the year, the heat is still on suppliers to offer customers the best deal for their energy.
‘With winter drawing in and all suppliers having lowered their prices, now is a good time for all customers to check whether they are getting a good deal for their energy.’