News in 2007

31 Dec 2007 Junk food ad curbs to be extended Curbs on junk food ads in children's TV will be extended from tomorrow to cover programmes that appeal to kids aged up to 16.
31 Dec 2007 Sales of Sad therapy lamps soar Sunseeking Britons who cannot get away to foreign climes are stocking up on therapy hot lamps to ward off the winter blues.
31 Dec 2007 Campaign says caravans are greener choice Caravanning can be a greener way to travel and help cut carbon dioxide emissions, it was claimed today.
29 Dec 2007 End in sight for domestic light bulbs? Scientists are developing a new generation of super efficient household light bulbs which could spell the end of regular bulbs within three years.
28 Dec 2007 Thousands died from reaction to drugs Nearly 3,000 patients died in the past three years because of adverse reactions to drugs they thought would make them better, according to new figures.
28 Dec 2007 Millions set to book holiday early Nearly 12 million people are set to beat post-Christmas gloom by booking a holiday between now and the end of February, it was revealed today.
28 Dec 2007 Water company invents anti-leakage gadget Boffins at a water company have invented a new device aimed at reducing the millions of litres of water lost through leaking pipes by up to a quarter, it was announced today.
28 Dec 2007 Which? condemns cosmetic surgery deals Which? is today condemning clinics that put pressure on people to rush into cosmetic surgery through deals such as time-limited discounts.
28 Dec 2007 Ad watchdog warns over 'free' claims Advertisers must be cautious about claiming their goods and services are 'free', the industry watchdog has warned.
27 Dec 2007 Driving age 'effectively raised to 18' The driving age could effectively be raised to 18 in a major overhaul of the way driving licences are granted, it was reported today.
27 Dec 2007 Stores expecting even bigger sales rush Shopping centres throughout the UK are bracing themselves for an even bigger rush today as the post-Christmas sales get into full swing.
27 Dec 2007 Mouse found in Christmas cracker Bad jokes and paper hats are standard in the average Christmas cracker, but one New Zealand woman found a revolting extra in hers - a dead mouse.
24 Dec 2007 Rail commuters face more crowding woe Rail commuters are being hit by inflation-busting, new-year price hikes of as much as 14 per cent – with an average rise of around 5 per cent – but many look set to stay standing due to overcrowding as they travel in 2008.
24 Dec 2007 Nissan cracks down on car imports Nissan is cracking down on companies importing its latest sports car directly from Japan into Europe.
24 Dec 2007 Honda to launch two new hybrids Honda has predicted that hybrid cars will account for 10% of its global sales by 2010 after it announced two new models.
22 Dec 2007 Asda to cut artificial additives from food A supermarket chain is cutting artificial additives from all its own-brand food and soft drinks.
22 Dec 2007 Christmas Day Britons will consume 6,000 calories Britons will munch their way through an average 3.63 roast potatoes and 2.95 chipolatas during Christmas dinner, a retailer said today.
21 Dec 2007 Extra airport charges under fire Consumer watchdogs have called on airlines to come clean on extra charges levied on passengers at some UK airports.
21 Dec 2007 Banks refusing valid card fraud claims Some banks are ducking out of paying legitimate card fraud claims by ignoring guidance in their code of practice, Which? can reveal.
21 Dec 2007 New cars and hot deals, 21st December 2007 New Impreza savings
21 Dec 2007 EU car emission plan slammed Environmentalists have slammed European Commission proposals to make cars greener as being ‘far too weak’.
21 Dec 2007 Channel 4 fined £1.5 million over phone-in Channel 4 was hit with a £1.5 million fine by broadcasting watchdog Ofcom today for misconduct in Richard and Judy's You Say We Pay competition and Deal Or No Deal.
20 Dec 2007 Ban the mobile phone cashback rip-off Many mobile phone cashback deals are a rip-off and should be banned, Which? Online says today.
20 Dec 2007 Appeal parking fines, says Which? Some local councils are rejecting far too many challenges to parking fines, Which? reports today.
20 Dec 2007 Battery recycling plan unveiled The government has unveiled proposals to reduce some of the 700 million batteries that go into landfill each year.
20 Dec 2007 Rail union says train firms curbing cheap tickets A rail workers' union has called on the government to stop train operators 'restricting' cheap tickets over Christmas to boost revenue.
20 Dec 2007 Drivers who use mobile phones could be jailed Motorists who drive dangerously while using mobile phones at the wheel could face up to two years in prison under new guidelines.
19 Dec 2007 Ofcom panel wants code on broadband speed A consumer group today called for action to address concerns about broadband connection speeds.
19 Dec 2007 X Factor viewers complain about voting lines More than 700 viewers have complained to Ofcom about voting problems during the X Factor final.
19 Dec 2007 Banks still pushing costly loan insurance Some banks are still trying to palm costly payment protection insurance (PPI) policies onto consumers, a new Which? Money probe reveals today.
19 Dec 2007 Speed camera locator ad rapped An 'irresponsible' advert for a speed camera locator was rapped by the industry watchdog today because it could encourage drivers to break the law.
19 Dec 2007 T-Mobile and 3 announce deal Mobile phone companies T-Mobile and 3 have announced a deal to combine their 3G networks in a bid to bring high-speed wireless broadband services to more parts of Britain.
19 Dec 2007 Britons to spend £1 billion on cosmetic treatments Britons are set to spend more than £1 billion on cosmetic treatments next year, according to new figures out today.
18 Dec 2007 Tourists warned over holiday cover Consumers who want to book next year’s summer holidays are being urged to check whether their breaks are financially protected.
18 Dec 2007 Ofcom scraps 070 pre-call warning A warning message informing callers about the cost of 070 'personal numbers' has been scrapped just months after it was introduced.
18 Dec 2007 Ofcom raises pay TV concerns The UK’s broadcast regulator has raised concerns over competition within the pay-TV market.
18 Dec 2007 Naan bread recalled over glass fears Supermarket chains Sainsbury's and Morrisons have recalled certain batches of their own-brand naan bread over fears they could contain fragments of glass.
17 Dec 2007 Patients hungry for change in hospital food The poor quality of food will be cold comfort for patients spending this Christmas in hospital, new Which? research reveals today.
17 Dec 2007 BBC begins website revamp The BBC has announced plans to revamp the homepage of its website to include a host of new features.
17 Dec 2007 Flood report warns further floods likely The summer floods which devastated parts of England and caused billions of pounds worth of damage were a ‘wake up call’ for the country, a new report has warned.
17 Dec 2007 Norwich Union fined over security lapses Insurance giant Norwich Union Life has been fined £1.26 million for failing to protect customers' confidential information.
15 Dec 2007 Supermarket brings back caviar Caviar is making a comeback at a food chain which dropped the delicacy a decade ago.
15 Dec 2007 PC World to sell Dell computers Dell has signed a deal to sell its notebook and desktop computers through Currys and PC World.
14 Dec 2007 Orange agrees MGM movie deal Mobile phone giant Orange has signed up another major Hollywood studio as it prepares to launch avideo-on-demand service in the UK.
14 Dec 2007 Food watchdog rules out trans fat ban A New York-style ban on trans fats in food is not needed in the UK because consumption rates are already very low, the official food watchdog has said.
14 Dec 2007 Hips cover all homes from today Home information packs (Hips) will cover all homes put on the market in England and Wales from today.
14 Dec 2007 Hammer film to go out on MySpace Hammer Films has announced its first horror movie in over 30 years.
14 Dec 2007 New cars and hot deals, 14th December 2007 Both models have striking new headlights
14 Dec 2007 Gripe water recalled in bacteria scare A commonly-sold gripe water is being recalled over fears it may be contaminated with bacteria.
13 Dec 2007 Lords call for more flight legroom Calls for a big improvement in legroom on aircraft would mean major changes for some of the UK’s largest airlines.
13 Dec 2007 Britons admit to stealing at self-scan tills The equivalent of 2 million Britons admit stealing goods when using supermarket 'self-scan' checkouts in the past year, a survey said today.
13 Dec 2007 Rail commuters annoyed by fellow travellers Rail commuters are kicking up a stink about their fellow travellers, a new report reveals.
13 Dec 2007 Counterfeiters broaden range of fake goods The range of fake goods available in the UK is increasing, a new report says.
13 Dec 2007 Christmas food poisoning warning Eight of ten people will increase their risk of suffering food poisoning this Christmas by washing their turkey before cooking it, the UK’s food watchdog has warned.
12 Dec 2007 Privacy watchdog calls for data safeguards Firms must do more to protect consumers' personal details in wake of the lost child benefits data, the privacy watchdog has said.
12 Dec 2007 Food giants pledge to limit kids' adverts Some of the world’s biggest food and drink companies including Mars and Nestle have promised to cut their advertising to young children in Europe.
12 Dec 2007 Trans fat curbs to be considered New curbs on trans fats in foods will be considered by the UK's official food watchdog.
12 Dec 2007 New hope for breast and prostate cancer patients Thousands of patients suffering breast and prostate cancer could benefit from a new drug, experts said today.
12 Dec 2007 Social networking sites booming in the UK UK web surfers spend more time onsocial networking sites than their European neighbours, according to a new report.
12 Dec 2007 UK leads the way on digital TV The UK looks to be leading the way when it comes to the take-up of digital television, a new report reveals.
12 Dec 2007 Parents 'waste money' on kids' eczema tests Parents should not waste their money on high street allergy tests for children suffering eczema, experts warned today.
12 Dec 2007 Poor bumper design 'costs motorists billions' Poor car bumper design is costing UK motorists more than £2 billion a year in unnecessary repairs, according to a motoring research centre.
11 Dec 2007 John Lewis reports big spending Department store group John Lewis looks to have bucked predictions of a high street spending slowdown by reporting its biggest ever weekly figures.
11 Dec 2007 Channel 4 launches HD channel on Sky Channel 4 has launched a high definition TV (HDTV) service on Sky.
11 Dec 2007 Mobiles used more for photos and downloads Mobile phones are increasingly being used for services other than calls and texts, a new report says.
11 Dec 2007 Bogus charity collection warning A watchdog is warning Christmas shoppers to beware of bogus charity ticket sellers who claim they're raising money for good causes.
11 Dec 2007 BAA picks up bad English award Airport operator BAA has picked up an award for treating travellers to utter gobbledygook.
10 Dec 2007 Online shoppers clamour for Nintendo Wii The Nintendo Wii was the most searched for product by UK internet shoppers during November, according to the latest statistics.
10 Dec 2007 Action taken over fat burning capsules Pills which promised slimmers they would lose more than two stone in a month will no longer be sold in the UK.
08 Dec 2007 Avoid worthless warranties this Christmas Which? has uncovered unnecessary breakdown cover on electrical goods that costs more than half the price of the appliance itself.
08 Dec 2007 English fizz challenging French bubbly Many revellers will toast this festive season with a glass of English bubbly, a retailer said today.
07 Dec 2007 One in ten drivers 'bump and run' Britain is becoming a nation of 'bump-and-run' drivers, with almost 10% of motorists admitting to crashing into parked cars and speeding away.
07 Dec 2007 New cars and hot deals, 7th December 2007 A3 Cabrio pinches some styling cues from the new A4
07 Dec 2007 MP calls for tax on chewing gum An MP is calling for a tax on chewing gum in a bid to stop the 'menace' of sticky waste on the nation's streets.
07 Dec 2007 Supermarkets admit dairy price-fixing Supermarket giants Asda and Sainsbury's have agreed to pay multi-million-pound fines after they admitted fixing the price of milk, cheese and butter.
06 Dec 2007 VoIP firms must allow 999 calls Internet phone firms have been told they must ensure customers can use their services to call emergency numbers.
06 Dec 2007 Store launches 'healthiest' roasting potato A potato described as the healthiest variety for roasting is launching in stores.
06 Dec 2007 Many road deaths involve drivers who are working At least a quarter of road deaths involve someone driving for work, figures from road safety charity Brake revealed today.
06 Dec 2007 Xbox fans to get downloadable films Microsoft's downloadable film rentals for the Xbox 360 console will cost from £2 per movie in the UK.
06 Dec 2007 Site claims to offset carbon as you shop A new website claims it can help consumers to be greener as they shop online.
06 Dec 2007 Charity bag snatchers face crackdown Gangs who target charity doorstep clothes collections may no longer be able to exploit a legal grey area to escape prosecution.
05 Dec 2007 Litter louts hit with £1.5 million in fines Litter louts across England have paid out more than £1.5 million in fines over the past year, according to new figures.
05 Dec 2007 EU urged to overhaul energy labels Energy rating labels which show consumers how ‘green’ an appliance is before they buy should be completely revamped, according to an industry body.
05 Dec 2007 Breast surgery ad criticised by ASA An ‘irresponsible’ advert for breast surgery was today rapped by advertising watchdogs for promoting the cosmetic operation as easy.
05 Dec 2007 Nokia unveils 'eco-friendly' phone Finnish mobile phone giant Nokia is looking to boost its environmental credentials by unveiling a ‘green’ mobile phone.
05 Dec 2007 Hospital care 'falls short' Some hospitals are still failing to provide patients with adequate levels of care, according to a major new report.
05 Dec 2007 Energy giants 'exploiting poor' Energy companies have been accused of exploiting householders on pre-pay meters by forcing them to pay hundreds of pounds a year more for their gas and electricity.
05 Dec 2007 French watchdog to take eBay to court France's auction watchdog is taking eBay to court, arguing the internet auctioneer does not do enough to protect consumers.
04 Dec 2007 Restaurants offer Christmas bargains You could eat out at a top restaurant this Christmas for just a few pounds more than eating at home,The Good Food Guide reveals today.
04 Dec 2007 BBC launches high definition channel The BBC has officially launched its new high definition TV (HDTV) channel on satellite and cable.
04 Dec 2007 Honey 'better than medicines' for kids' coughs Natural honey is a betterremedy for children's coughs than expensive over-the-counter medicines, researchers said today.
04 Dec 2007 'Silent scream' launched by Lucie charity A 'silent scream' text message device has been launched by a charity set up in the name of murdered Tokyo hostess Lucie Blackman.
04 Dec 2007 Drivers to get sat nav history tour Motorists can now get information on hundreds of historical sites across the UK straight from theirsatellite navigation (sat nav) system.
04 Dec 2007 Cosmetic treatment firms must stop hard sell Which? has today warned thecosmetic treatments industry to clean up its act or face a government crackdown.
03 Dec 2007 Campaign to highlight charity bag thefts The move follows a Which? report in August that revealed how charity doorstep clothes collections are increasingly being targeted by bogus collection firms.
03 Dec 2007 Consumers confused over digital switchover Information about the digital switchover is not getting through to the people who need it most, according to a new report.
03 Dec 2007 Virgin slashes PVR price Virgin Media has announced it’s halving the price of itspersonal video recorder (PVR) - the V+Box – in the run-up to Christmas.
02 Dec 2007 Lexus recalls 4,000 UK cars Nearly 4,000 UK Lexus owners affected
30 Nov 2007 New cars and hot deals, 30th November 2007 RS 60 Spyder harks back to 60s racing Porsches
30 Nov 2007 Family tree researchers get new resource Online family tree researchers will be able to delve 300 years further back into their histories, thanks to a new register of burials in England and Wales.
30 Nov 2007 Keeping your mobile number will be easier New rules will make it easier for consumers to keep their mobile number when they switch providers, the communications watchdog has announced.
30 Nov 2007 Gardening Which? rates eco pest control firms Gardeners are increasingly using living pest controls as an eco-friendly way to care for plants - but some companies in a Gardening Which? test sold duds.
30 Nov 2007 Four in ten 'back zero limit' on drink-driving Four out of ten motorists think people should be banned from drinking any alcohol if they plan to drive, a survey showed today.
29 Nov 2007 Mortgage arrangement fees 'have doubled' The averagemortgage arrangement fee has nearly doubled in the past two years, while home loans which charge uncapped fees have soared five-fold in 12 months, new figures show.
29 Nov 2007 Mobile phone payment launched Mobile phone network O2 has launched the UK’s first pilot of a system that allows people to pay for goods and Tube journeys on their mobile phone.
29 Nov 2007 Rail fare hikes announced Rail fares such as season tickets are to rise by an average of 4.8% in the New Year, while cheap day returns and long distance fares will go up by 5.4%.
29 Nov 2007 Asda sells Dom Perignon for £30 A supermarket chain yesterday put a top brand champagne on sale at £50 less than the standard retail price.
29 Nov 2007 FSA raps financial services ads One in four adverts on the websites of financial services firms could potentially mislead consumers, the City watchdog has warned.
29 Nov 2007 Setanta launches Setanta Sports News Setanta Sports has launched a 24-hour rolling sports news channel.
29 Nov 2007 Test yourself with our consumer quiz There's a lot of information on which.co.uk, but how much of it can you actually remember?
28 Nov 2007 Recycling symbols to be streamlined Plans to create a single logo for use on recyclable packaging were unveiled yesterday.
28 Nov 2007 Tesco launches car deal for Clubcard holders Tesco customers who earn Clubcard loyalty points on their shopping can now cash them in when buying a car.
28 Nov 2007 Broadband switching advice 'must be clearer' Almost half the call centre staff in an undercover survey ofbroadband providers gave advice about switching that could have left customers being charged double.
28 Nov 2007 RAC warns of 'severe congestion' One thousand miles of major road routes face severe congestion in the future unless new capacity is created, a report prepared for the RAC Foundation said today.
28 Nov 2007 Nissan X-Trail’s four-star safety New X-Trail scored 56% in frontal crash test
28 Nov 2007 Broadcasters announce Kangaroo - TV on demand The BBC, ITV and Channel 4 are joining forces to allow viewers to catch up on thousands of hours of TV.
27 Nov 2007 Cartel victims need better rights Victims of firms' anti-competitive behaviour have only a remote chance of getting compensation, a watchdog has warned.
27 Nov 2007 Many women left alone during labour One in four women is left alone during labour or shortly after birth despite being worried, according to a report out today.
27 Nov 2007 Pensions warning over longevity prediction Men could live for up to 12 years longer by 2050 than is currently predicted, dramatically increasing the cost ofpension provision, new research claims.
27 Nov 2007 Half of motorists 'have driven without lights' More than half of motorists have driven in the dark with no headlights at least once in the last year, says a new survey.
27 Nov 2007 Christmas card post warning People receiving incorrectly stamped Christmas cards could be charged the underpayment plus a £1 administration fee, a watchdog has warned.
27 Nov 2007 Cheques 'won't bounce after six days' Consumers accepting payment by cheque will have more certainty about when they can access the money from the end of this week, it has been announced.
26 Nov 2007 New drive to boost digital radio A new government taskforce has been set up to promote digital radio and increase the number of people listening to it.
26 Nov 2007 Cosmetic treatment rules broken Some of the biggest names in the UK cosmetic treatments industry broke industry rules at a recent exhibition, according to a Which? report published today.
24 Nov 2007 Banks make responsible lending pledge Banks and building societies have pledged to give more help to customers who are facing financial difficulties.
24 Nov 2007 Half save to avoid Christmas credit hangover Half of UK consumers save for Christmas to avoid racking up credit card debt, new research shows.
23 Nov 2007 Kenbuster gadget pays your congestion charge The maker of a new gadget for drivers says it will automatically pay the £8-a-day London Congestion Charge every time your car enters the zone.
23 Nov 2007 Police slammed over charity bag thefts Charity bag collector Clothes Aid has criticised police for the lack of action over the continuing theft of bags from doorsteps.
23 Nov 2007 Greener homes mean lower bills, says survey It can cost up to £9,000 to make a house more carbon neutral, but homeowners can quickly recoup some of the cash in lower fuel bills, research showed today.
23 Nov 2007 Households recycling record amounts Households are recycling more rubbish, with more than 80% of local authorities collecting less waste than ever before, according to government figures released yesterday.
23 Nov 2007 New cars and hot deals, 23rd November 2007 Save up to £4k on the RX-8
23 Nov 2007 Hips to cover all homes The government's controversial Home Information Packs (Hips) will be rolled out to cover all properties by Christmas, it was announced yesterday.
22 Nov 2007 Food from supermarkets fresher than online Online grocery shopping might save you from traipsing around a busy supermarket, but you may have to eat your food sooner than if you shop in the store, Which? can reveal.
22 Nov 2007 Which? uncovers illegal Botox ad Which? has uncovered an ex-nurse illegally advertising Botox parties on eBay, raising fears that cowboy cosmetic practices are thriving.
22 Nov 2007 Oatibix criticised over sugar content A mum has accused Weetabix of hoodwinking parents over the sugar content of its Oatibix Bitesize cereal.
22 Nov 2007 Asda tops Which? Christmas cracker test Asda has beaten supermarket and high-street rivals to come top in a Which? test of premium Christmas crackers.
22 Nov 2007 Baby milk ads to parents banned Advertising of infant formula to parents will be banned under new rules announced yesterday.
22 Nov 2007 Waitrose recalls seeds in salmonella scare Waitrose has pulled packets of mixed seeds due to salmonella contamination, the food watchdog said yesterday.
22 Nov 2007 BT backs down after YouTube blast A BT customer forced the telecoms giant to back down in a billing dispute after he lambasted its customer service in a YouTube video, it's reported today.
22 Nov 2007 Severn Trent facing criminal charges Water company Severn Trent is facing criminal charges over allegations it gave false information to the industry regulator.
21 Nov 2007 Disc loss exposes millions to fraud risk The government has issued advice to the millions of Child Benefit claimants who could be at risk of identity fraud following the disappearance of two computer discs packed with personal and banking details.
21 Nov 2007 Mobile mis-selling complaints have increased Customers now make more complaints about mis-selling by mobile phone companies than landline firms, the telecoms regulator has said.
21 Nov 2007 Older shoppers are next big spenders Retailers must try hard to attract silver-haired shoppers whose spending power will hit £64 billion by 2017, research out today says.
21 Nov 2007 Ofcom told to monitor broadband speeds The telecoms watchdog has been asked to monitor whether broadband companies are still fobbing off consumers with slower speeds than they've promised.
21 Nov 2007 Millions of child benefit records lost Computer discs holding personal data on 25 million people and 7.2 million families have gone missing, Chancellor Alistair Darling has told MPs.
21 Nov 2007 High street stores best for credit cards Consumers are more satisfied with credit cards from high-street stores than those from the big names such as Barclaycard and American Express, Which? Money reveals today.
21 Nov 2007 Freeview upgrade proposed by Ofcom High definition television (HDTV)channels could be available on Freeview by 2009, the broadcast regulator has revealed.
20 Nov 2007 Smart meters could reduce energy use Research and awareness in short supply
20 Nov 2007 Pub beer sales at lowest level since 1930s Pub sales have almost halved since 1979
20 Nov 2007 PM wants to end plastic bags The Prime Minister wants to ban single-use plastic carrier bags.
20 Nov 2007 Currys to sell wooden TV sets High-street chain Currys is hoping to appeal to eco-friendly viewers with a series of televisions made from wood.
20 Nov 2007 BBC Trust approves HD channel The BBC is to launch its own high definition television (HDTV) channel.
20 Nov 2007 Arthritis drug withdrawn over safety concerns The UK’s medicines watchdog has suspended the licence of a drug used to treat arthritis over concerns it may cause liver damage.
19 Nov 2007 Record numbers affected by lost luggage Up to five million passengers have had their luggage lost or misplaced in the last two years, according to new research by travel insurer, InsureandGo.
19 Nov 2007 Rise in UK fixes for cosmetic surgery abroad British plastic surgeons are repairing increasing amounts of botched cosmetic work done abroad, a study has revealed.
16 Nov 2007 New cars and hot deals, 16th November 2007 New cars and hot deals - 16th Nov 2007
16 Nov 2007 OFT criticises banks over charges The competition watchdog has accused banks of charging customers more for unauthorised overdrafts than it cost to provide them.
16 Nov 2007 Diners ‘pushed into buying expensive water’ Most restaurants push diners to buy expensive bottled water instead of serving free tap water, a consumer group said today.
16 Nov 2007 Bug hospital avoids charges A health trust at the centre of a superbug outbreak which killed 33 patients and infected hundreds of others will not face criminal proceedings, a safety watchdog has confirmed.
15 Nov 2007 French digital signals could reach UK TVs France could ruin television viewing for thousands of people in southern England by beaming high-powered digital signals across the Channel, a public spending watchdog has warned.
15 Nov 2007 Air luggage rules could be relaxed The government has announced that security restrictions at UK airports could be relaxed in the New Year.
15 Nov 2007 New bra size launched by M&S Marks & Spencer (M&S) is selling J-cup bras for the first time as customers demand larger clothes sizes.
15 Nov 2007 eBay to highlight consumer rights Auction site eBay and several other similar sites are to include more information for consumers about their online shopping rights.
15 Nov 2007 Nintendo warns of Wii shortage Entertainment giant Nintendo has warned shoppers there could be a shortage of its best-selling Wii console in the run-up to Christmas.
15 Nov 2007 Make manuals simple, says government Information on product packs is often too long and complicated for people to bother reading, new research says.
14 Nov 2007 Cremation rules tightened in wake of Shipman The rules surrounding cremations are to be modernised to close a loophole which allowed mass murderer Harold Shipman to avoid detection for so long, the government has announced.
14 Nov 2007 Shoppers to get help with EU shopping woes British shoppers can now get specialist help if they have complaints about any European-based shops and businesses.
14 Nov 2007 Charity warns over diabetes time-bomb A charity is warning of a diabetes time-bomb as it revealed that more than 3 million people in the UK may have the condition.
14 Nov 2007 Southern Water facing £20 million fine Southern Water is facing a fine of more than £20 million after it lied to the water regulator Ofwat about its performance.
14 Nov 2007 Birds checked for spread of bird flu Animal health officials are today checking whether any other flocks of poultry could have been exposed to the deadly H5N1 strain of bird flu discovered on a free-range turkey farm in East Anglia.
13 Nov 2007 TomTom to launch more sat nav updates Satellite navigation(sat-nav) firm TomTom has announced it's launching a new service in the UK next year which will provide drivers with five times more traffic updates.
13 Nov 2007 Shopping websites to get legal checks A spot check on 500 of the most popular shopping websites will be carried out in the run up to Christmas, a watchdog said yesterday.
13 Nov 2007 UK pension system 'worst in Europe' The UK has the worst state pension system in the European Union for the second year running, a report said today.
13 Nov 2007 Warning over dangerous chargers online A trading standards probe has uncovered potentially dangerous electrical chargers and adaptors for sale online.
13 Nov 2007 BA raises fuel surcharges British Airways (BA) passengers are bracing themselves for higher ticket prices after the airline confirmed it was raising its fuel surcharges.
13 Nov 2007 Soaring food bills hit household finances New inflation figures have revealed the pressure soaring food bills are putting on household finances already stretched by rising mortgage payments.
12 Nov 2007 TV ad rules continue to fail children Which? has renewed calls for a 9pm watershed for junk food ads after new research revealed more than half of the 20 programmes most watched by children under 10 are not covered by current rules.
12 Nov 2007 Many online shoppers unaware of rights More than half of the estimated 27 million shoppers buying online this Christmas will be in the dark about their basic consumer rights, a consumer watchdog has warned.
12 Nov 2007 Ditch the old boiler and save cash Switching from a conventional boiler to one of the new condensing models will result in substantial savings for householders, according to Switch with Which?.
12 Nov 2007 Millions at risk of online fraud More than 2.5 million people are making themselves vulnerable to identity theft by posting confidential details online, new research claims.
12 Nov 2007 Tesco ups drive to recycle mobile phones Tesco has launched a mobile phone recycling scheme after its research found that millions of handsets are discarded each year.
10 Nov 2007 Consumers warned over gas safety Householders are being urged to check that gas fitters are properly registered before allowing them to work on domestic gas appliances.
10 Nov 2007 Warning over cost of Christmas turkeys Turkey could be more expensive this Christmas because of soaring feed costs, an industry expert has warned.
10 Nov 2007 Half a million toys recalled in chemical scare Up to 500,000 Bindeez children's craft toys are being recalled across the UK and Ireland by an Oldham-based firm after concerns that the product contains a chemical that converts to a powerful 'date rape' drug when ingested.
09 Nov 2007 Banks facing customer exodus over charges Banks are facing a major customer exodus if they start to charge fees for current accounts, new Which? research reveals.
09 Nov 2007 Stores gear up for iPhone frenzy Carphone Warehouse, Apple and O2 are gearing up for a customer stampede as the clock ticks down to tonight’s UK launch of the Apple iPhone.
09 Nov 2007 Sunshine can help your skin stay young A healthy dose of sunshine may be the secret to staying young, a study out today found.
09 Nov 2007 Homegrown holiday houses set for boom Britons are buying more second houses at home rather than abroad, according to a new report.
09 Nov 2007 New cars and hot deals, 9th November 2007 Retro-looking 500 will start at under £8,000
08 Nov 2007 Green rewards card for shoppers Online shoppers can help reduce their carbon footprint by signing up to what's claimed to be the world’s first green rewards card.
08 Nov 2007 Man United's DVD gift card launched Families of football fans now have something completely new to give them for Christmas – an interactive DVD gift card.
08 Nov 2007 Amazon's Christmas Eve delivery deal An online shopping service which could prevent a Christmas Eve rush to the high street was announced yesterday.
08 Nov 2007 Homebuyers 'fail to check flood risk' More than half of homeowners admit they did not check to see whether their home was in a flood-risk area before moving in, says a new survey.
08 Nov 2007 Buy to let is 'rich man's game' Investing in buy-to-let property is now a 'rich man's game', inaccessible to the average person, the Royal Institution of Chartered Surveyors (RICS) said today.
08 Nov 2007 Average petrol price tops £1 a litre The average price for a litre of unleaded petrol in theUKhas broken through the £1 barrier.
08 Nov 2007 Invasive foreign plants facing ban Sales of some non-native plants and animals including the floating pennywort and the water hyacinth could be banned to protect British wildlife.
07 Nov 2007 Russell Hobbs recalls kettles Russell Hobbs has recalled some of its kettles over fears the handle could break off and scald people.
07 Nov 2007 Mattel pulls another toy from stores Toy manufacturer Mattel has pulled another toy from stores because it could pose a choking hazard to young children.
07 Nov 2007 Pensions Bill to launch Personal Accounts Employers will have a duty to pay money into a pension scheme for their staff under legislation announced by the government in the Queen's Speech.
07 Nov 2007 Poor care for broken bones is 'risking lives' Older people who fall and fracture bones are getting ‘inadequate’ NHS care with ‘unacceptable’ variations in treatment across England, Northern Ireland and Wales.
07 Nov 2007 Drivers warned over stolen log books Genuine log books are being used to fool motorists into buying stolen second-hand cars, senior police officers have warned.
07 Nov 2007 Shell broke ad rules with CO2 claims Shell broke advertising rules with a claim about its waste carbon dioxide (CO2) being used to grow flowers, the industry watchdog ruled today.
07 Nov 2007 New hygiene watchdog for hospitals A new regulator with powers to fine hospitals and shut down wards will be created under legislation set out in Gordon Brown's first Queen's Speech.
06 Nov 2007 Government launches over-50s website A new social networking website has been set up to allow the over-50s to talk directly to the government about issues that concern them.
06 Nov 2007 BT heads Which? complaints list Which? Legal Service dealt with more complaints about BT in October than any other company.
06 Nov 2007 Woman jailed over fake drugs scam A woman who supplied counterfeit prescription drugs to the UK was sentenced to two-and-a-half years at Croydon Crown Court yesterday.
06 Nov 2007 Pet owners spending more on food Owners are splashing out more money on posh nosh for their pets, the latest figures suggest.
06 Nov 2007 Ofcom delays clearer 0870 charges A last-minute hitch on new rules for 0870 numbers could hit phone users' pockets.
06 Nov 2007 Apple confirms iPhone launch date Apple confirmed today that the UK launch time of its iPhone will be 6.02pm this Friday.
06 Nov 2007 Banks pile on credit card charges There have been 125 fee and rate increases on credit cards in just two months, financial analysts revealed yesterday.
06 Nov 2007 M&S to charge 5p for a bag Shoppers at many Marks & Spencer (M&S) stores in England will be charged 5p for a plastic bag, the company announced today.
06 Nov 2007 Setanta confims sports news launch Setanta is to launch a new sports news channel at the end of November.
05 Nov 2007 Drivers reminded of card fraud dangers Motorists are being targeted by a new campaign highlighting what steps they can take to avoid becoming victims of card fraud.
05 Nov 2007 Pure launches in-car digital radio Pure has launched what it describes as the world’s first in-car DAB digital radio that doesn't require complicated installation.
05 Nov 2007 O2 prepares for iPhone stampede Mobile phone giant O2 is reported to have taken on more than a thousand extra staff as it prepares for this week’s launch of the Apple iPhone.
05 Nov 2007 Britons sending record numbers of texts Britons are sending more than a billion text messages each week, according to the latest industry figures.
03 Nov 2007 Guilt making people more eco-friendly Living a ‘green’ lifestyle is becoming increasingly important for many people, according to new research.
03 Nov 2007 Brits splash out almost £400 on festive gifts Britons spend an average of £384 on Christmas presents, buying around 18 gifts each, research shows today.
02 Nov 2007 Questions over future of 101 police number The government is set to cut funding for one of its flagship law and order measures due to 'severe financial pressures', it has admitted.
02 Nov 2007 Brighten up food with edible flowers Cooks wanting to brighten up simple salads, shop-bought herbal teas, cakes and jam should look no further than their garden for inspiration, says Gardening Which?.
02 Nov 2007 Books gave wrong pesticide advice Some titles in an acclaimed series of gardening books have been giving out the wrong information on pesticides, Gardening Which? can reveal.
02 Nov 2007 Britons to save £1 trillion by 2012 The amount of money Britons have saved looks set to hit £1 trillion by 2012, research claimed today.
02 Nov 2007 Drop in number of speed camera tickets Campaigners have claimed a victory after figures showed the first fall in the number of tickets for motorists caught by speed cameras.
02 Nov 2007 New cars and hot deals, 2nd November 2007 Environmentalists may not like them, but the buying public still can’t get enough: it’s 4x4s on our radar this week…
02 Nov 2007 UK firms see internet business soar UK firms sold £130.4 billion worth of goods and services over the internet during 2006 - a 29% year-on-year increase, latest figures show.
01 Nov 2007 The time wasted hanging on the line People waste 60 million hours each year on hold on customer service lines, new research suggests.
01 Nov 2007 Scotland next for digital switchover Scotland will be the next region of the UK to begin the switchover to digital television, it has been announced.
01 Nov 2007 Watchdog bans low-alcohol wine The UK's wine watchdog has banned the sale of a low-alcohol drink in a row over manufacturing rules.
01 Nov 2007 Millions of renters don't know their rights Millions of people who rent their home are in danger of being turfed out on to the street or plunged into debt because they don't know their rights, new research warns.
01 Nov 2007 Refurbished laptop triumphs in bargain hunt When it comes to buying a bargain laptop you could do a lot worse than a refurbished model, saysComputing Which? today.
01 Nov 2007 Co-op card launches for ethical shoppers The Co-operative Bank today launched a new credit card that aims to reward consumers for ethical shopping.
01 Nov 2007 Watchdog issues diet tips for over-50s Britain’s food watchdog is issuing ‘straightforward, practical’ advice to the over-50s on how to eat more healthily.
01 Nov 2007 Tesco recalls seed mix in salmonella scare Supermarket chain Tesco has recalled a batch of its Whole Foods Natural Seed Mix after it was found to contain the potentially deadly salmonella bug.
01 Nov 2007 Broadcasters set for TV football battle Britain's biggest broadcasters are set to battle it out to win the rights to screen Champions League football.
31 Oct 2007 Students fuel Wikipedia growth Students returning to school and university are believed to be behind a surge in popularity of the online encyclopaedia Wikipedia.
31 Oct 2007 Social website launched for 'silver surfers' A MySpace-style social networking site aimed at the over-50s has been launched today.
31 Oct 2007 Huge rise in complaints about water firms Almost 241,000 written complaints were made by customers to water and sewerage companies in 2006-07, an increase of nearly 30% compared with the previous year, the Consumer Council for Water announced today.
31 Oct 2007 Drivers still flouting mobile law Drivers continue to flout the law and use handheld mobile phones while behind the wheel, figures released by a road safety website suggest.
31 Oct 2007 More supermarket competition needed Shoppers in some areas of the UK are being let down by a lack of competition between supermarkets, a major probe released today has found.
31 Oct 2007 Banks lose card cover appeal Banks and credit card companies have failed in their bid to deprive British shoppers of valuable protection when they use their credit cards abroad.
30 Oct 2007 Post Office launches broadband deals The Post Office has launched a new broadband service aimed at older customers and those who prefer to pay by cash.
30 Oct 2007 Toy industry told to boost safety efforts The toy industry must ‘redouble its efforts on safety’ following a spate of high profile recalls.
30 Oct 2007 Asda to sell cheap football shirts Asda will sell Scotland football shirts for £29 following a deal with kit manufacturer Diadora, it has announced.
30 Oct 2007 TV networks launch YouTube rival Television networks NBC and Fox are set to launch an online video site that hosts programming from various entertainment companies in a bid to seize viewers from Google's YouTube.
30 Oct 2007 One in 15 cars uninsured Almost one in 15 cars on Britain's roads is being driven while uninsured, new government figures show.
30 Oct 2007 How to claim a payment protection refund If you've got a mortgage, have borrowed money or bought something on credit, check whether you're paying for payment protection insurance (PPI) you don't need, Which? warns today.
30 Oct 2007 One million join Sky broadband Sky has announced it’s signed up 1 million customers to its broadband service.
30 Oct 2007 Petrol prices pass £1 a litre Petrol prices have broken through the £1-a-litre mark in some parts of the UK amid warnings that prices will continue to rise.
29 Oct 2007 Stolen mobiles blocked within a day Mobile companies have stepped up the fight against phone theft by reducing the time it takes to block stolen handsets.
29 Oct 2007 Sony launches 4GB digital camera Sony has unveiled a new eye-catching Cyber-shot T2 digital camera which comes with a huge memory capable of storing thousands of pictures.
29 Oct 2007 Study finds organic food is healthier A multi-million pound study has found that some organic food has more nutrients in it than ordinary food.
29 Oct 2007 Out-of-hours care 'inadequate and inflexible' People are being forced to turn up at hospitals because the existing system of out-of-hours care is ‘largely inadequate and inflexible’, says a new report.
29 Oct 2007 3 launches Skype mobile Mobile company 3 has unveiled a new handset which allows you to make free calls over the internet to people with Skype.
27 Oct 2007 Blender recalled over electric shock fear A Wahl hand blender has been recalled over fears it could give users an electric shock.
27 Oct 2007 Royal Mail stops Sunday collections Royal Mail is to stop Sunday collections from post boxes and business from tomorrow.
27 Oct 2007 EU urged to toughen toy safety laws An MEP has called for tougher EU-wide laws to tackle imports of potentially dangerous toys.
26 Oct 2007 New cars and hot deals, 26th October 2007
25 Oct 2007 Which? uncovers dodgy omega 3 claims Some food companies are cashing in on the hype surrounding omega 3 by making confusing claims about the nutrient, Which? says today.
25 Oct 2007 Need a plumber? Ask Which? members Finding a good builder or plumber can be tricky and time-consuming - but now Which? has launched a site where members can get local recommendations from each other.
25 Oct 2007 Which? probes cold-calling car sellers Motorists wanting to sell their car should be wary of cold-calling companies offering to do the work for them, Which? warns.
25 Oct 2007 Energy-saving bulbs can save cash Low-energy light bulbs may be more expensive than traditional bulbs but in the long run they work out cheaper, Which? reveals today
25 Oct 2007 Don't buy this M&S TV, says Which? Which? has named a £549 Marks & Spencer (M&S) TV as one of the worst HDTVs we've tested this year.
25 Oct 2007 Haggling over electricals can save cash High-street shoppers could save hundreds of pounds on electrical goods by doing a little homework online beforehand, Which? has found.
25 Oct 2007 Curbs on foreign food aim to cut emmissions Food flown into the UK must meet more stringent trade standards or face being stripped of organic status, according to proposals released today.
25 Oct 2007 Drawing your password is on the way People who struggle to remember passwords and personal identification numbers will draw pictures on a screen instead, scientists said yesterday.
25 Oct 2007 Government accused over roaming charges The government joined forces with mobile-phone companies to keep the price of international mobile phone calls high, according to The Times.
25 Oct 2007 Gardeners urged to be wildlife-friendly Householders are being urged to transform their gardens to make them havens for wildlife.
25 Oct 2007 LG unveils 32-inch plasma TV Korean company LG Electronics (LG) is launching a 32-inch plasma TV later this month which it says will be the smallest and slimmest plasma TV available.
24 Oct 2007 Cyber criminals 'becoming more sophisticated' Cyber criminals are stepping up the fight to steal your personal information, according to a new report from Microsoft.
24 Oct 2007 Virgin Media bolsters TV line-up Virgin Media has announced a number of new kids, entertainment and movie channels are joining its TV line-up.
24 Oct 2007 Dettol criticised over chopping board advert A Dettol commercial which claimed chopping boards harbour 50 times more bacteria than toilet seats has been criticised by advertising watchdogs.
24 Oct 2007 Travellers will pay new levy next summer Every package holidaymaker will pay a £1 levy to protect their trips from April next year.
24 Oct 2007 New home owners to be surveyed One thousand new-build home owners are to take part in a survey as part of a probe into the £20 billion a year industry.
24 Oct 2007 Lamb recalled in drug scare Batches of lamb have been pulled from supermarket shelves because they may contain traces of a potentially dangerous veterinary drug.
23 Oct 2007 New hob reacts to the size of the pan placed on it Hobs which react to the size of the pans placed on them feature in a new range of ‘technically advanced’ built-in appliances.
23 Oct 2007 Hosepipe ban rules overhauled Hosepipe restrictions introduced during times of drought are to be overhauled to plug existing loopholes, the government has said.
23 Oct 2007 Sainsbury's to give away low energy lightbulbs Store chain Sainsbury's is to give away one million energy saving light bulbs - the amount it normally sells in a year, it said today.
23 Oct 2007 Hybrid car market growing in the UK Demand for hybrid electric vehicles (HEVs) such as the Toyota Prius is growing dramatically in the UK, according to the latest sales figures.
23 Oct 2007 Supermarkets urged to curb packaging Supermarkets must act to reduce excessive packaging or Britain will fail to meet its recycling targets, a new report warns today.
23 Oct 2007 Tesco withdraws its jaffa cakes Supermarket giant Tesco has withdrawn all batches of its own-brand jaffa cakes because of an allergy scare.
22 Oct 2007 Switch now before the cold weather hits Householders should take ten minutes to switch to a cheaper energy tariff before the cold weather hits, Which?’s dedicated switching site advises today.
22 Oct 2007 Survey reveals health complaints concern Some people are afraid of complaining about their medical treatment in case it affects their future care, a new Which? survey has revealed.
22 Oct 2007 DIY sector grows following decline A new report predicts a fragile recovery for the UK’s DIY & gardening sector after two years of falling sales.
20 Oct 2007 Tropicana recalls batch of orange juice A batch of orange juice has been recalled after customers complained of an unpleasant smell and taste.
20 Oct 2007 Stores braced for soaring food and drink sales Supermarkets are braced for soaring sales of alcohol and snack food as fans stock up ahead of England's rugby final.
20 Oct 2007 Website offers DNA genealogy service A family history website is offering the ultimate in social networking - the chance to track down unknown relatives using DNA tests.
20 Oct 2007 SFO reviewing GMTV phone-in evidence The Serious Fraud Office is reviewing evidence from media watchdog Ofcom in the GMTV phone-in scandal, it said.
19 Oct 2007 ITV to pay millions over phone-in scandal ITV has admitted that it owes £7.8 million to viewers stung by a series of TV phone-in scandals.
19 Oct 2007 'Shocking' salt levels found in fast food Some meals at popular fast food chains contain 'shockingly high' salt levels, a new study claims.
19 Oct 2007 New cars and hot deals, 19th October 2007 New 1.8 turbo brings ?26k entry point for A5 range
19 Oct 2007 Campaign to tackle OAP accidents An initiative has been launched to tackle the ‘astonishing’ number of accidents in which older people are injured or killed at home.
19 Oct 2007 BT opts for wind farms BT is planning to build a series of wind farms that will meet 25% of its UK electricity needs by 2016, the telecoms company has announced.
18 Oct 2007 Flight delays continue to rise Close to a third of all flights in spring this year were delayed, the latest figures reveal.
18 Oct 2007 Britons turning to self-diagnosis Britons are increasingly turning to self-diagnosis kits to check their health, new figures suggest.
18 Oct 2007 Social networking predicted to slow Global membership of social networking sites such as Facebook and MySpace will reach 230 million by the end of the year, says a report out today.
18 Oct 2007 Which? to advise on Personal Accounts scheme The government has said that consumer groups will be given a key role in advising on the introduction of its new Personal Accounts.
18 Oct 2007 Health Check reveals NHS trust failings The annual review of all NHS trusts in England has exposed ‘disgraceful’ failings in the NHS, Which? says today.
18 Oct 2007 MySpace offers Skype calls Millions of members of MySpace will be able to make free calls to each other after the social networking site announced a deal with internet phone firm Skype.
18 Oct 2007 Subaru unveils Impreza WRX STi Japanese car maker Subaru has unveiled pictures of its new, top-of-the-range Impreza WRX STi.
17 Oct 2007 BBC signs Wi-Fi and iPlayer deals Web surfers can now log on to the BBC website for free at airports, coffee shops and thousands of other Wi-Fi hot spots around the UK.
17 Oct 2007 Maggots found in school dinner Parasites were found in a school dinner served to pupils.
17 Oct 2007 Older people confused over care home fees Older people are paying as much as £30,000 a year for a room in a care home without knowing exactly what they're paying for, says a report out today.
17 Oct 2007 YouTube's new copyright filters Online video leader YouTube has rolled out technology to automatically remove copyrighted clips, hoping to placate film and television studios fed up with persistent piracy problems.
17 Oct 2007 Ad watchdog slams Special K ad A TV commercial for Kellogg’s Special K Sustain has been criticised by advertising watchdogs for misleading viewers over the cereal’s protein content.
17 Oct 2007 Credit cards used to pay mortgage and rent More than one million households have resorted to using credit cards to pay their mortgage or rent during the past year, research showed today.
17 Oct 2007 Obesity epidemic will 'take decades to reverse' Britain’s spiralling obesity problem will take at least 30 years to reverse, a new study has predicted.
17 Oct 2007 Millions change energy supplier New figures show that 2007 has been a record year for customers changing electricity supplier with nearly three million switching so far.
16 Oct 2007 Inquiry into Wi-Fi health risks launched The government is to carry out a study into the health effects of wireless (Wi-Fi) computer networks.
16 Oct 2007 T-Mobile launches pay-per-day broadband Phone giant T-Mobile has announced it is to launch pay-per-day mobile broadband service for its customers from the start of next month.
16 Oct 2007 Which? issues obesity challenge to government Which? has called on the government to tackle the obesity crisis by introducing a 9pm watershed for junk food ads on TV within three months.
16 Oct 2007 A third of energy bill 'wasted' A third of the money UK householders spend heating their home is being wasted because of poor insulation, a new report has warned.
16 Oct 2007 UK prepares for digital TV switchover Britain will begin the switchover to digital TV during the early hours of tomorrow morning when Whitehaven in Cumbria becomes the first place to lose an analogue TV signal.
16 Oct 2007 Affluent consumers drinking at 'hazardous' levels Experts have warned of the dangers of routine over-consumption of alcohol as new figures were published showing people in relatively affluent areas are more likely to be drinking at levels considered 'hazardous' to health.
15 Oct 2007 Bogus prize draws dupe thousands Consumers have once again been warned to stay clear of bogus prize draws after more than 60,000 were duped by the latest misleading mailings to hit the UK.
15 Oct 2007 Tourists warned over holiday club scams Trading standards officers (TSOs) are blitzing a number of UK airports this month to warn holidaymakers not get ripped off by Spanish holiday scams.
15 Oct 2007 Britons are Facebook fanatics Britons spend more time surfing social networking sites than anyone else in Europe, according to the latest figures.
15 Oct 2007 NHS dental system 'failing patients' Many NHS dental patients are being forced to go private, refusing treatment due to high costs or 'doing it themselves', according to a damning new study.
15 Oct 2007 Seeds withdrawn in salmonella scare Health food chain Holland and Barrett has withdrawn a batch of its Nature’s Harvest sesame seeds after they were found to contain the potentially lethal bug salmonella.
13 Oct 2007 Parking device gives bird's eye view of car A new car parking device that gives drivers a 360-degree bird's eye view of their vehicle has been unveiled.
13 Oct 2007 Dark chocolate outsells milk variety Dark chocolate is now outselling milk chocolate at one UK food chain.
12 Oct 2007 Airline check-in via mobile phones moves closer Moves to make air travel more eco-friendly by allowing passengers to check in using their mobile phone have come a step closer.
12 Oct 2007 Downloads and DVDs to revive flagging sector Sales of next-generation DVDs and digital downloads are set to boost the beleaguered music and video retail sector, industry analysts are predicting.
12 Oct 2007 New cars and hot deals, 12th October 2007 Now that the 57-plate rush has died off a bit there are deals all over the place, both with online retailers and with the dealers. Here are some that caught our eye.
12 Oct 2007 Welsh Water fined over bug outbreak A water company has been fined £60,000 for supplying water which made hundreds of its customers ill.
12 Oct 2007 DIY disasters cost homeowners millions Britons are causing £350 million worth of damage to their homes by trying to copy work they've seen on television DIY shows, a new survey has shown.
11 Oct 2007 ISPs quizzed over slow broadband Britain’s top internet service providers (ISPs) have been asked to explain why consumers often don't get advertised broadband connection speeds.
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