TalkTalk unveils customisable broadband packagemyTalkTalk offers high-speed broadband option

15 November 2008

TalkTalk home phone and broadband logo

Internet and home phone provider TalkTalk has unveiled a new customisable broadband and home phone package called myTalkTalk.

MyTalkTalk starts as a basic broadband and home phone package costing £6.49 per month plus £10.50 line rental. 

Consumers can then add extra features or ‘boosts’ to the package for an extra £4 per month per boost, including the chance to sample super-high-speed broadband.

You can find out how TalkTalk compares to major broadband providers for customer satisfaction in our broadband review.

myTalkTalk boosts

Each myTalkTalk boost is designed to enhance a particular element of TalkTalk’s service, These include boosts that offer anytime home phone calls, half price mobile phone calls, extra calling features and enhanced broadband security.

MyTalkTalk users can add or remove boosts via the internet or by phone whenever they like.

There’s also a Speed Boost option which gives customers living in certain areas the chance to receive super-fast broadband speeds of up to 24Mbps. 

Our boost your broadband speed guide can help you improve your existing broadband connection.

Basic myTalkTalk package

The basic myTalkTalk package offers a 40GB monthly download limit with up to 8Mbps download speeds. The minimum contract length is 18 months, and users get a free wireless router.

The myTalkTalk home phone service includes unlimited evening and weekend phone calls to UK landlines, and inclusive anytime international landline calls to 36 destinations. For advice on choosing a home phone provider, check out our choosing a home phone provider report.

The deal is available from 18 November 2008. It comes in response to TalkTalk customer research that found 94% of broadband customers don't want to pay for bits of their broadband and calls package they don't use, and a further 65% would like to be able to handpick their own bespoke package.


RSS feeds

For daily consumer news, subscribe to the Which? news RSS feed. If you have an older web browser you may need to copy and paste this link into your newsreader: Find out more about RSS in the Which? guide to news feeds

Sign up to the Which? weekly technology email

Keep your finger on the pulse of digital technology with the weekly email from the Which? technology team. Every Tuesday we'll send you the latest news and reviews of MP3 players, mobile phones, cameras, high-definition TVs and other gadgets. Packed with the latest product launches, First Look reviews, expert advice and some incredible deals – can you afford not to be the first to find out? Plus, everyone who signs up will be entered into the draw to win a 32GB iPod Touch.