UK broadband internet connections on the riseBroadband connections steal dial-up market share

23 February 2009

At (@) symbol in the foam on a cup of coffee

Be wary of entering personal details on computers in internet cafes or libraries

Broadband internet connections now account for more than 19 out of 20 internet connections in the UK, according to an internet connectivity survey by the Office of National Statistics (ONS).

The Office of National Statistics' latest update from its survey of internet service providers (ISPs) shows that in December 2008 broadband connections accounted for 95.1% of all internet connections, up from 94.1% in September 2008.

Typical broadband speed continues to increase

Broadband customers' typical broadband connection speed is also on the increase, according to the ONS internet survey. In December 2008, 59.6% of broadband connections had a speed greater than 2Mbps. This compares to 57.7% of broadband connections with a broadband speed greater than 2Mbps just three months earlier. 

Over the same period, the percentage of broadband connections with a broadband speed of less than or equal to 2Mbps decreased.

Which? members confirm broadband trends

The ONS broadband findings will come as no surprise to many Which? members. In the latest Which? internet survey, just 2% of Which? online panel members who used the internet and that responded to the survey said they still used dial up internet rather than broadband as their main provider. 

And when it comes to broadband speeds, Which? members are well ahead of the trend, with a broadband speed of up to 8Mbps being the most popular broadband download speed among Which? broadband users that responded to the internet survey.

Which? broadband expert Ceri Stanaway says: 'Maximum broadband speeds are increasing all the time, with a number of broadband internet providers now offering up to 24Mbps as standard. It's no surprise that Which? members and the public at large are taking advantage of faster broadband speeds and foregoing the snail-paced slow speeds of dial up internet.'

How to choose an internet deal

Which? research shows that most people find it easy to make the switch from dial up to broadband, so if you're contemplating the move from dial up to broadband, choose the best broadband provider and use the Which? broadband review. 

The Which? broadband review compares customer satisfaction, broadband speeds, usage limits, wireless and wired broadband equipment and contract lengths for more than 30 broadband ISPs including BT, AOL, TalkTalk, Tiscali and Virgin Media. And with cheap broadband deals starting at around £5 a month, there's no excuse to stick with an internet provider that isn't up to scratch. 

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