Bay Trading placed in administrationFashion retailer Bay Trading in administration

25 April 2009

High street shopping

Always check shops' returns policies when buying goods

Fashion retailer Bay Trading is the latest high street failure of the recession, with owners Alexon Group placing it into administration today.

Bay Trading has 1,000 staff at its 268 stores; their jobs are now at risk. 

The final blow was the withdrawal of trade credit insurance, which covers firms against not being paid for goods supplied; this also had a role in the end of Woolworths.

Bay Trading lost £7.2m in the year to January, having made a profit of £1.1m the year before.

Despite the troubles, the Office for National Statistics announced today that British retail sales volumes showed a moderate month on month increase of 0.3% in March.

Alexon says its other brands - which include Ann Harvey (which was fourth favourite for clothes in our last shopping survey), Kaliko and Dash - are stable.

Protect your money

Companies can go into administration unexpectedly, but there are ways to pay to help you get your money back if you don't receive goods you've ordered from them. 

If you pay by credit card for items worth more than £100 (and less than £30,000), you can claim from your credit card company. Read our under Section 75 of the Consumer Credit Act, including . It's worth noting that payments made through online payment PayPal are not covered by section 75. 

If you spent less than £100 on a Visa debit card, you can try to claim your money via a system called . Your card provider will attempt to claim the money for you. Contact your card provider to do this.