Halifax taken to court over Chip and PIN disputeCard fraud case starts in County Court this month
20 April 2009
The county court case of Job vs Halifax will examine a consumer's right to reclaim cash lost in an apparent Chip and PIN fraud.
The first three years following the introduction of Chip and Pin technology saw a drop of two thirds in the volume of fraudulent card transactions on the UK high street, according to plastic card industry body Apacs.
However, a case about to reach the County Court suggests this topic is still contentious.
When Alain Job spotted that £2,100 had been withdrawn from his Halifax bank account, he put in a fraud claim to the bank.
Halifax refused to refund the transaction and told Alain that whoever had taken the money had access to both his card and the PIN.
Alain disputes this and says he had the card on his person.
Unable to reach agreement, the two sides will meet at Nottingham County Court on 30 April 2009. Which? will be following and reporting on the outcome of the case (Job v Halifax plc, case number 7BQ00307).
If you think you’ve fallen victim to an ID fraud scam where money has been taken from your bank account without your knowledge and without you divulging your Pin, let us know your experiences. Email Martyn Saville with details.
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