Cookers with a separate grill from Beko and Glen Dimplex are being linked to six cases of fatal carbon monoxide poisoning.
The companies have issued alerts concerning 17 different models – of which there are 49,000 units in the UK and Ireland . The six deaths occurred between November 2008 and January 2009. Both the Beko and the Glen Dimplex models involved are made in the same factory.
The issue is that toxic carbon monoxide can build up if the grill is used while the grill door is shut. The grills were linked to deaths during an inquest in mid-Kent last week, which followed a similar case in south Yorkshire, and in a probe by the Irish Health and Safety Executive.
Carbon monoxide poisoning
Beko says that the models fulfil all UK and European safety regulations and that closing the grill door while using the grill is ‘incorrect use’. In the instruction manuals that accompany the cookers, users are warned that such practice could lead to the build up of a fatal quantity of carbon monoxide.
Trading standards officers
Beko has been working with trading standards officers (TSOs) and has sent letters to about 23,000 customers. The company has also posted safety notices in national papers and on its website.
Beko says that modifying the seal surrounding the grill allows enough oxygen into the grill area to remove the risk of carbon monoxide building up. Beko adds that its engineers have modified 453 cookers a week since early March 2009, and that it plans to continue this.
Belling is part of the Glen Dimplex group. Glen Dimplex told Which? that it was also working with TSOs to ensure all necessary safety measures were in place. The company said that if the cookers were operated in accordance with the instructions, they were safe. All of its products had been tested and met the required safety standards, said Glen Dimplex.
The company says it is reminding owners not to use the grill unless the grill door is open and is contacting customers to offer a modification.
Concerned customers have been advised to contact Beko on the freephone customer helpline 0800 342 3049. Customers with Belling models should call 0800 294 3128 to arrange for a free engineer to visit.
The models affected are listed below.
Beko models: Glen Dimplex models:
Leisure CM10NRK New World Vision 50TWLM pmn 444445698
Leisure CM10NRC New World Vision 50TWLM pmn 444445697
Leisure AL6NDW New World Vision 50WLM pmn 444445020
Leisure CM101NRCP New World Vision 50WLM pmn 444445021
Leisure CM101NRKP Belling G755 pmn 050531081
Flavel DGAP5LS Belling G755 pmn 050531982
Flavel AP5LDW Belling Countrychef 100G pmn 444445945
Flavel Milano ML5NDS Belling Countrychef 100G pmn 444445046
Belling GT755 pmn 444449050
Double oven cookers are not affected by the issue.
For help finding the best cooker, check out our cooker reviews.
Which? RSS news feed
For daily consumer news, subscribe to the here. If you have an older web browser you may need to copy and paste this link into your newsreader: http://www.which.co.uk/feeds/reviews/news.xml . Find out more about RSS in the Which? guide to news feeds.