Suzuki dealers to fix rivals' cars'All-Makes' programme is first of its kind
20 May 2009
Suzuki dealers are to start servicing and repairing rival companies' cars.
By the end of May, Suzuki's 152 UK dealerships will offer maintenance and repair services for all brands – including fellow Japanese marques like Honda and Toyota.
Suzuki's one-stop shop
Suzuki said the 'All-Makes' servicing and repair programme, the first of its kind, has been designed as a one-stop shop for car drivers.
When a car comes in for repair, Suzuki dealers will be able to identify which parts are needed using a special electronic catalogue. They will then have next-day access to 12,000 Motaquip-branded parts, which are stored at a distribution centre in Milton Keynes.
Suzuki said its dealers will also be able to use technical information from Autodata to help speed up repairs, and a website will give them access to data on everything from the location of a car’s components to the amount of air they need to put in its .
A Suzuki spokesperson said: 'The new initiative will enable motorists across all marques to experience the high levels of customer service that Suzuki owners enjoy.'
Follow Which? Car on Twitter
The Which? Car team is on Twitter, to offer you help and advice as and when you need it.
We're monitoring our Twitter account every day, so if you have an account, please send us you thoughts and questions to @whichcar.
Don't worry if you haven't got a Twitter account - you can still stay in the loop by regularly checking www.twitter.com/whichcar.