Suzuki dealers are to start servicing and repairing rival companies’ cars.
By the end of May, Suzuki’s 152 UK dealerships will offer maintenance and repair services for all brands – including fellow Japanese marques like Honda and Toyota.
Suzuki’s one-stop shop
Suzuki said the ‘All-Makes’ servicing and repair programme, the first of its kind, has been designed as a one-stop shop for car drivers.
When a car comes in for repair, Suzuki dealers will be able to identify which parts are needed using a special electronic catalogue. They will then have next-day access to 12,000 Motaquip-branded parts, which are stored at a distribution centre in Milton Keynes.
Suzuki said its dealers will also be able to use technical information from Autodata to help speed up repairs, and a website will give them access to data on everything from the location of a car’s components to the amount of air they need to put in its .
A Suzuki spokesperson said: ‘The new initiative will enable motorists across all marques to experience the high levels of customer service that Suzuki owners enjoy.’
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