Suzuki dealers to fix rivals' cars'All-Makes' programme is first of its kind

20 May 2009

The new Suzuki Alto

The new Suzuki Alto

Suzuki dealers are to start servicing and repairing rival companies' cars.

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By the end of May, Suzuki's 152 UK dealerships will offer maintenance and repair services for all brands – including fellow Japanese marques like Honda and Toyota.

Suzuki's one-stop shop

Suzuki said the 'All-Makes' servicing and repair programme, the first of its kind, has been designed as a one-stop shop for car drivers.

When a car comes in for repair, Suzuki dealers will be able to identify which parts are needed using a special electronic catalogue. They will then have next-day access to 12,000 Motaquip-branded parts, which are stored at a distribution centre in Milton Keynes.

Suzuki said its dealers will also be able to use technical information from Autodata to help speed up repairs, and a website will give them access to data on everything from the location of a car’s components to the amount of air they need to put in its .

Customer service

A Suzuki spokesperson said: 'The new initiative will enable motorists across all marques to experience the high levels of customer service that Suzuki owners enjoy.'

According to the latest Which? Car Survey, Suzuki owners prefer franchised dealers to independent garages. To see how the company's latest car behaves on the road, read our .


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