Sports TV service Setanta goes into administrationSetanta Sport customers lose access to the service

24 June 2009

Setanta logo - administration

Setanta Sports ceases to broadcast in Great Britain

Setanta Sports has gone into administration. The news follows the sports TV channel's struggle to find a way to get the necessary financial backing to secure its future.

The Irish sports TV broadcaster had been struggling to attract enough subscribers for some time and was operating at considerable loss. Despite attempts to reduce costs, the company was unable to turn things around and announced it was going into administration yesterday evening.

The news only affects customers in England Scotland and Wales. Subscribers in Northern Ireland and the Republic of Ireland will continue to get full coverage of live sporting events.

Early signs of Setanta's struggles were evident in February, when it lost the rights to half its 46 live English Premier league games to Sky Sports from season 2010/11.

American sports broadcaster ESPN has been quick off the mark to secure Setanta's Premier League coverage until 2013. It claims it will show games in high definition.

If you're interested in watching TV in HD you'll need an HD-ready TV. See our test results of the latest LCD and Plasma HDTV models in our dedicated review. 

Other competitions and events previously covered by Setanta, such as the one for England football games, will now also be up for grabs to other TV broadcasters in Great Britain.

What to do if you're a Setanta Sports subscriber

As of yesterday, subscription payments from affected Setanta customers have been suspended.

Fortunately in most cases, Setanta customers will be on a one-month contract, but if you were paying for your subscription in advance, you may be able to claim some money back for the period you have paid up for. 

Which? Legal lawyer Espé Fuentes said 'If you are owed less than £100 and have been making payments on a Visa credit or debit card, you may be able to use "chargeback" to reclaim payments. If you are owed over £100 and paid by credit card, you'll be able to make a claim against your card issuer. Alternatively, if you were paying by another method, you may be able to claim money back by getting in touch with Setanta's administrators Deloitte’.

For more information on reclaiming money spent on your cards see your rights when paying with credit card.

Stay savvy if a retailer goes bust with our guide to your rights. 

For personalised legal advice, Which? Legal Service offers unlimited professional legal advice by telephone from experienced lawyers at unrivalled value.

According to Deloitte, further details about what to do if you are a Setanta subscriber and how to make a claim will appear on the Setanta website within the next 48 hours.

Setanta Sports on Sky, Virgin Media and BT Vision

Some digital TV providers have offered Setanta Sports bundled as part of a TV package. The removal of Setanta’s service on all platforms in Great Britain will have a knock on affect on some of Virgin Media, BT Vision and Top Up TV Anytime’s packages.

TV providers such as Sky, Virgin Media, BT all offer TV services bundled with broadband and phone calls. Virgin also offers some bundles with mobile phone services.

For more information see our reviews phone, internet and TV packages.

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