Swine flu sufferers get insurance tonicGood news for quarantined consumers

30 July 2009

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Insurers have confirmed they will accept an alternative to GP certificates for people needing to cancel their holiday as a result of swine flu. 

Swine flu sufferers who are prevented from travelling abroad can use their National Flu Service unique reference number as proof that they cannot go on holiday.

According to the British Insurance Brokers' Association (BIBA), swine flu sufferers can use their National Flu Service unique reference numbers along with the label provided on anti-flu drugs when making a claim. Normally policyholders would need to obtain a certificate from their doctor for such a claim to be considered.

The change in policy has come about because people who succumb to swine flu are advised to quarantine themselves to prevent any risk of spreading the virus, meaning they are unable to visit their doctor.

Graeme Trudgill, BIBA technical and corporate affairs executive, said: 'We are really pleased that the situation has been clarified for travellers who are unable to obtain a certificate from their GP. Anyone affected should contact their insurance broker if they need to make a claim.' 

Which? applauds insurers

Dan Moore, insurance expert at Which? said: 'After a period of confusion, the insurance industry has finally given people a clear picture of what they can expect if they are unfortunate enough to contract swine flu just before jetting off on holiday. Providing consumers don't take out a policy with an insurer that won't cover pandemics or, specifically, swine flu, consumers who contract this virus should have no problem making a claim.'  

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