Online retailers defiant in face of postal strikeDeliveries will happen in spite of postal strike
22 October 2009
are remaining bullish in spite of a walk out by Post Office workers and have been sending out a series of emails to reassure customers that they’ll get deliveries on time.
Fashion and home goods retailer Next has emailed its customers assuring them that if they order by 6pm they will still receive deliveries the next day, despite the two-day postal strike today and tomorrow.
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However, Next acknowledged that where customers were returning unwanted goods via the postal service it could take longer to credit their accounts.
Similarly, Stardust, which sells children’s clothes and gifts sent out an email alert to say it would be using an independent courier to send all its UK orders and would be unaffected by the strike.
Postal strike ticket delay
, however, were advised to use self-service collection points, where possible. An email from Thetrainline.com said: 'We would encourage customers where possible to choose self-service machines as their delivery option.'
Today's industrial action is the first nationwide postal strike in two years. Staff and drivers walked out at 4am this morning.
Delivery and collection staff will strike tomorrow.
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