Residents of Hackney in London top a Which? poll of consumers who are unhappy with their bank.
The Which? Britain Needs Better Banks campaign has found that people living in Hackney, in east London are more irate about the state of British consumer banking than anywhere else in the UK. Hackney beats Carrickfergus, Lewisham, Lambeth and Belfast to the top spot in ‘Britain’s Map of Banking Shame’.
Which? is inviting consumers to submit views on their banks in order to build up a picture of banking hotspots. Campaigners will present a dossier, including consumer feedback, to politicians and other decision makers as part of an ongoing fight for better banks. For more information on how we can help you, see the consumer campaigns section of our website.
Which? campaigner Lucy Widenka said: ‘The banking sector has seriously let down consumers. It’s time that the City refocused its attentions on its most valuable asset, its customers. Anyone who is unhappy with their bank should let us know, so we can take action on their behalf.’