Which? PPI campaign reclaims successPPI campaign template letter a big hit

20 December 2009


Consumers have been overcharged by £1.4bn on PPI, according to the Competition Commission

Payment protection insurance mis-selling victims are reaping the benefits of a Which? campaign, with hundreds getting their money back. But many more could still get compensation.

Hundreds of consumers have successfully complained about money owing to them as a result of being mis-sold payment protection insurance (PPI). According to the latest findings from Which? personal finance campaigners, the Which? online complaint letter has proved highly effective in securing victims of PPI mis-selling their money back. Recent refunds of £8,000, £3,900 and £3,000 have all been received by people who lodged a complaint using the free, innovative Which? online complaints tool. 

However, with an estimated two million people eligible to lodge PPI mis-selling claims, plenty more people may want to take a close look at their mortgage, credit card or loan agreements.  

Claims work out for PPI mis-selling victims

Campaigns manager Lucy Widenka said: 'We are delighted that we have helped people to get back money they deserve from mis-sold PPI. This is particularly good news as it helps to prove that you do not need to pay a claims management company to stake your own claim free of charge. 

'Anyone who thinks they may have been mis-sold PPI should visit our website to begin their complaint, and steer clear of companies who imply your claim would be more successful if you go through them.'

Anyone who has used the template letters to make a successful claim can contact ppi@which.co.uk to share their experiences. Details of the Which? PPI campaign can be found on the personal finance campaigns webpage. 

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