Audi taking ‘workshop action’ on Q5 airbag fault'Recall not required' says Audi

12 January 2010

Audi Q5 airbag fault

Defective trim can detach and hit occupants

Audi is taking what it describes as ‘workshop action’ on a fault detected with the airbag systems of its Q5 urban off-roader. 

The fault potentially affects 2,100 cars sold in Britain between December 2008 and May 2009.

The was awarded a top five-star Euro NCAP crash rating in 2009, but subsequent testing by Audi AG has discovered that when two particular airbags are triggered, a piece of plastic trim becomes loose and risks hitting the passengers. The airbags concerned are mounted in the A-pillars - the vertical frame between the doors and the windscreen. The plastic sheath surrounding the A-pillar and covering the airbag had been designed to split to allow the airbag to deploy, but some tests had discovered that the plastic trim was breaking off in shards.

Audi Q5 interior

Audi says 2100 cars in UK could be affected

Audi not writing to Q5 owners

Contrary to a report published by the Sunday Times this weekend, Audi UK is not writing to its Q5 customers. 

A spokesperson for Audi told Which? that a product recall would not be necessary in this instance. Instead, the 30-minute refit will be performed free of charge at every model's next service. 

If you own a Q5 produced during the affected dates, or are thinking of buying one, check this work has been carried out. This is especially important if the car is serviced by an independent garage, which won't necessarily be aware the refit is needed.


Join us for the Which? Car Live Q&A

Cars and motoring Q&A - this Friday

Need some advice on picking a new car? Are you wondering how to cut your motoring bills? Or have you had a dispute with a dealer and don't know what to do next? Then set a reminder to take part in our live Cars and Motoring Q&A event.

The Which? Car team will be on hand on Friday 8 July from 11.30am to answer your cars and motoring questions. The Q&A is for Which? members only - sign up for a trial to Which? for £1 now if you're not a member and want to take part.