Inaccurate data ‘may stop you getting credit'Consumers urged to check credit files are accurate

13 January 2010

Credit cards

Pay by credit card for extra protection

Incorrect or out of date information stored on credit files is restricting some people’s ability to obtain credit, the Information Commissioner’s Office (ICO) has warned.

The ICO is urging UK consumers to make sure the data stored on them is accurate so financial institutions can assess any credit card, loan or mortgage applications they make in 2010 fairly.

If the content of an individual’s credit reference file is wrong or out of date, banks, credit card companies or retailers might turn down any request they make for new credit.

Check your credit file

Under the Data Protection Act, everyone has rights which allow them to obtain and protect their vital financial information. The Which? guide to checking your credit file explains how to access the information stored on you and request that any mistakes are corrected.

If you ask a credit referencing agency to amend inaccurate information held on your file and they fail to do so, you can complain to the ICO.

For more information on credit scoring and how to improve your chances of being approved for a loan or credit card, read .

pound coins

Which? Money when you need it

You can follow @WhichMoney on Twitter to keep up-to-date with our Best Rates and Recommended Provider product and service reviews.

Sign up for the latest money news, best rates and recommended providers in your newsletter every Friday.

Or for money-saving tips, and news of how what's going on in the world of finance affects you, join Melanie Dowding and James Daley for the Which? Money weekly money podcast

For daily consumer news, subscribe to the Which? news RSS feed here. And to find out how we work for you on money issues, visit our personal finance campaigns pages.