Travel insurers must give clear adviceLatest volcanic eruption causes further disruption

05 May 2010

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Choosing flight dates can save you money

The latest plume of volcanic dust emitting from Iceland looks set to cause further disruption to flights in Northern Ireland, Scotland and parts of England. The Civil Aviation Authority has confirmed that planes scheduled to fly from these regions could be grounded.

Consumers looking to fly from several major airports, including ones serving Glasgow, Prestwick, Belfast and the north west of England are advised to contact their travel insurer to check whether their policy will cover them and what they are entitled to. They should also contact their flight provider for advice on whether to travel to the airport. 

According to the Met Office, further delays are possible elsewhere in the UK: 'The situation remains very dynamic. As volcanic activity changes, the Met Office will continue to provide timely information about the dispersion of the volcanic ash.'

Travel insurers must get it right

The latest disruption follows last month's severe flight restrictions, and highlights the unpredictable nature of volcanic eruptions. 

Dan Moore from Which? said: 'The travel insurance market has had some time to get its message to policyholders clear. There's no reason why the industry shouldn't be in a position to give satisfactory advice to consumers.' 


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