Virgin Media offers customers free virus checksISP launches malware education initiative
20 August 2010
Virgin Media, the internet service provider, is offering its broadband subscribers free malware checks.
The checks are part of its malware defence campaign, launched earlier in this week, in an attempt to alert customers to the risks of infection from trojans, spyware and viruses.
As part of its malware education initiative, Virgin Media is writing to all those customers whose computers show signs that they have been infected with malware.
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Virgin's customers will be given information on the free tools that are available to scan their computers for viruses, and taught how to remove them.
They will also be shown how they can protect themselves from future infections, and given further information on the tools available to deal with malware attacks, the ISP said.
Jon James, executive director of broadband at Virgin Media said: 'Malware doesn’t just affect computers – it can affect lives. It’s time for ISPs to go beyond the basics and do whatever they can to help protect their customers from this growing problem.
‘Customers may think they are protected, but with the ease by which malware can infect a computer – even just by visiting a innocent-looking website – we’re going to do whatever we can to help defend our customers from serious consequences such as identity theft, and even banking fraud.'
Customers can download a free PC Healthcheck utility from the Virgin Media Digital Home Support site.
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