Virgin Media boosts broadband upload speedsFree upgrade for fibre optic broadband customers

30 September 2010

Virgin Media increase upload speeds

Virgin Media has announced a free increase in upload speeds for its fibre optic broadband customers. Upload speeds up to three times faster than those currently available will be rolled out across the UK.

The upgrade will be automatically applied to customers on Virgin's up-to-10Mbps, up-to-20Mbps and up-to-50Mbps fibre optic broadband services. Customers do not need to sign up to a new contract and will be able to take advantage of the new upload speeds as soon as their area is enabled. 

The new speeds will be rolled out across the network starting in September and continuing through 2011.

See how Virgin perform against other broadband providers in the Which? broadband review. Our exclusive survey reveals who comes out on top for connection speed and reliability, customer service and ease of setup. 

Faster upload speeds

Virgin says the upgrade will enable customers to share large files such as photos and videos at a faster rate.

  • Upload speeds on the up-to-10Mbps packages will increase to up to 1Mbps (currently up to 0.512Mbps) 
  • Upload speeds on the up-to-20Mbps packages will increase to up to 2Mbps (currently up to 0.768Mbps)
  • Upload speeds on the up-to-50Mbps packages will increase to up to 5Mbps (currently up to 1.5Mbps)

It claims the new upload speeds will allow users on Virgin's up to 50Mbps package to upload a 1Mb photo in two seconds and upload a 12Mb video clip in 27 seconds.

Experiencing slow broadband speeds? Find out more about how to increase your broadband speed in our free guide. We look at the reasons for slow speeds and our experts give tips on how to boost your speed.

Changes to Virgin's traffic management

Virgin has also announced that it will be increasing its peak time allowances for data transfer. It says on a daily basis its traffic management system improves performance for over 95% of customers, by temporarily slowing down speeds for the heaviest 5% of users. 

For customers on Virgin's premium XXL up-to-50Mbps service, this temporary slowdown will only operate on upload speeds during the busiest times.

Which? broadband expert Catherine West says 'Most broadband advertising often focuses on download speeds but upload speeds are increasingly important as more of us upload and share our photos and videos online. 

We are glad to see that this upgrade is available without customers having to commit extending their contract.'

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