Toshiba Folio 100 ditched by Dixons and PC WorldFolio 100 suffers from multiple customer returns

18 November 2010

PC World withdraws Toshiba Folio 100

Many customers have returned the Toshiba Folio 100 to PC World and Dixons and PC World have pulled the Toshiba Folio 100 Android tablet from sale just a few days after its European launch on 4 November.

As revealed on the Android MoDaCo forum, the two retailers - both part of the Dixons Retail group - have temporarily withdrawn Toshiba's new tablet following very high customer return rates. 

The withdrawal may come as no surprise to followers of the tech pages - Which? had already identified many of the problems that Folio 100 buyers have complained about in the Which? hands-on First Look of the Toshiba Folio 100. 

Toshiba Folio 100 lacks Flash and Google Android store access

The leaked memo on the Android MoDaCo forum revealed that customer returns had been prompted by 'a number of issues, and not one specific issue'. 

Key problems that made Which? feel the Folio 100 had been pushed to market too soon include:

  • An absence of the promised Flash support, that would allow owners to play Flash-based video
  • No access to the Google Android app store in favour of a bespoke - and far less well-stocked - app store called Toshiba Market Place

The memo says that PC World and Dixon's withdrawal from sale of the Toshiba Folio 100 is temporary, so we may see it back on the shelves once major teething problems such as the absence of Flash are resolved. 

The Folio 100 is still available to buy from other sources for around £330. If you're tempted by the lower price point than key rivals such as the iPad and Samsung Galaxy Tab, watch the Which? Folio 100 First Look video to see Toshiba's tablet being put through its paces. 

Which? also has First Look reviews of Toshiba Folio 100 rivals including:

  • Apple iPad
  • Samsung Galaxy Tab
  • Next 10" Tablet 

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