CCCS Debt Day to highlight level of consumer debtMoneyAware Twitter campaign to log debt levels

17 January 2011

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Decide which debt is the most expensive, and pay this off first

Today is expected to be the busiest day of the year for the Consumer Credit Counselling Service (CCCS). To mark the day, the charity is running special live updates throughout today on its @MoneyAware Twitter channel, using the hashtag #debtday.

  • UPDATE 18/1/11: Over 12 hours CCCS Helpline took 1,625 calls, discussing debts of £109,820,768

On the third Monday in January last year – known as Blue Monday or 'the most depressing day of the year' – the CCCS received over 2,000 calls to its helpline in a 12-hour period (or one call every 20 seconds) from people needing debt help.

The leading debt advice charity predicts that this year will be no different following last October’s public spending cuts and the continuing after-effects of the recent recession.

Which? debt expert Martyn Saville commented: 'I suspect the figures coming out of CCCS's innovative #debtday project will shock many people. Just two hours in, CCCS advisors had already dealt with calls relating to over £12m of debt.

'What's even more worrying is that many more consumers struggling with debt are not contacting the excellent free service offered by organisations such as CCCS, National Debtline and Citizens Advice, but rather are approaching commercial debt management companies or not taking advice at all.'

Follow CCCS MoneyAware on Twitter

From 8am until 8pm today the CCCS Twitter page will be posting hourly updates of the number of calls it receives, and the total debt they report. The result will be a snapshot of how many UK citizens contact CCCS for help with their debts.

This figure itself is likely to be dwarfed by the number of UK consumers who don’t seek help with their debts – according to the CCCS, only one in six of those with money troubles seek advice.

Which? debt, credit and loans surgery

Which? Money is running an online debt, credit and loans surgery between 12pm and 1.30pm on Monday 31 January. Which? members can ask our panel of experts all their credit and debt questions.

Whether you're looking for the best credit card to use abroad, hunting for the best personal loan, want to ask about credit card protection or need independent help in finding the best debt advice service, sign up now for an email reminder and join us on the day with all your questions.

Which? debt advice

If you need help with tackling problem debts, read the Which? How to deal with debt advice guide. This guide includes contact details of the main free advice organisations, an explanation of the debt remedies available and reasons to avoid commercial debt management companies.

Also, read out news story 8 ways to get out of debt in 2011.

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