Toyota recalls Avensis and Lexus IS 250 modelsVoluntary recall for modifications to fuel systems

26 January 2011

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Toyota has recalled Avensis and Lexus IS 250 models due to fuel system issues

Toyota has voluntarily recalled more than 18,000 cars in the UK to carry out modifications to fuel systems.

Just two models are affected by the precautionary call-back: the Toyota Avensis and Lexus IS 250.

Toyota, which also owns Lexus, has recalled the Avensis and IS 250 to carry out modifications to the fuel systems due to fears both models could be at risk of fuel leaks.

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Toyota recall: 1.7 million cars affected worldwide

The move by Toyota to recall approximately 18,600 cars in the UK is part of a wider global call-back affecting a total of around 1.7 million vehicles.

However, Toyota has stressed the point that there have been no accidents have been linked to the issue.

Jon Williams, managing director of Toyota GB, said: 'We are committed to putting the customer first and have a total focus on the quality of our products. We will liaise with our customers to carry out the repair procedures as efficiently as possible, with minimal disruption.'

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Toyota Avensis

Around 15,500 UK Toyota Avensis models are affected

Toyota Avensis recall

The Toyota Avensis issue affects certain 2.0-litre and 2.4-litre petrol models, produced between July 2000 and September 2008.

The problem relates to two potential concerns with the fuel system.

The first is the fuel pipe, where small cracks can potentially develop after a long period of time.

The second Toyota Avensis issue is that the fuel pump check valve may not be fitted tightly enough. If so, both the fuel pipe and fuel pump check valve will have to be replaced. This work is expected to take between two and four and a half hours to complete, and will be done for free.

If you own a Toyota Avensis and want to check if your car is affected, find out by clicking here.

Read our review of the Toyota Avensis

Lexus IS 250

Approximately 3,100 Lexus IS 250 models will have to be checked in the UK

Lexus IS 250 recall

The Lexus IS 250 recall affects petrol-engined models produced between August 2007 and February 2009 – approximately 3,100 in the UK.

The issue relates to the fuel pressure sensor and insufficient tightening, meaning affected models will need to have the fuel pressure sensor retightened so it won’t leak fuel.

Again, the work will be carried out free of charge to the customer; it should take around an hour to complete. If the gasket needs to be replaced as a result, this will also be carried out at no cost to the owner and will take up to three hours.

Lexus IS 250 owners can check to see if their car is affected by clicking here.

Read our review of the Lexus IS

Approved used Toyota models for sale

Which? applaud Toyota's decision to recall models

Toyota recall ‘shows excellent corporate responsibility’

This latest recall is the fifth large scale call-back from the Japanese manufacture in the last 12 months.

The well-documented sticking accelerator problem is January 2010 was followed by  a Prius call-back in February over an ABS software glitch, steering-issue recalls for the Land Cruiser in July, and Lexus IS, GS and RX issues in October.

However, Which? Car editor, Richard Headland says: 'The fact that Toyota is prepared to go to the trouble and expense of recalling specific car models, even though no accidents have been reported as a result of the fuel system problems, shows its commitment to customer care. The recalled cars are up to 10 years old - not all carmakers would be prepared to take responsibility for a potential manufacturing defect at such an age.'

Toyota is working with the Vehicle Operator Services Agency (VOSA) to contact registered owners and keepers by letter. However, if you want contact Toyota or Lexus yourself to check if your car could be affected by these recalls, call the following numbers:

Toyota: 0844 701 6202
Lexus: 0845 1295 473

Read our thoughts on the Toyota recall at Which? Conversation

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