Virgin Media has increased the speed of its XL broadband package to 30Mb, up from 20Mb, citing a rise in internet-connected devices such as smartphones and tablet PCs being used in the home.
The company says the speed increase will be free to new customers taking its Virgin Media XL broadband package – and it has lowered the cost of XL broadband from £20 per month to £18.50 per month. Virgin Media XL broadband upload speeds have also been increased, from 2Mb to 3Mb, the company says.
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Existing Virgin Media customers could end up counting the cost of getting the speed increase, however. The company says it will charge XL broadband customers a one-off charge of £30 to increase their speed from 20Mb to 30Mb. Virgin Media says the fee includes a new wireless router and modem – called the SuperHub – that includes a fast gigabyte ethernet connection and dual-band Wi-Fi.
Existing customers who upgrade will need to replace their existing modem with the Virgin Media SuperHub.
How to speed up your broadband and get faster broadband speeds
The boost in broadband speed sees Virgin Media continue to push ahead of BT’s broadband cable offering – BT Infinity – with Virgin claiming its service offers speeds that are closer to the advertised speed. BT Infinity offers speeds of up to 40Mb, while Virgin Media also offers 50Mb and 100Mb broadband speeds, in addition to the new 30Mb XL broadband service.
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