Government launches consultation on consumer protectionDetail needed on how changes will help consumers

21 June 2011

Formal consultation

Government announces review of the enforcement responsibilities of consumer bodies

Which? has responded to the government's plans to review the responsibilities of taxpayer-funded consumer bodies, including Citizens' Advice Bureau and Trading Standards Service.

Which? chief executive, Peter Vicary-Smith, said: 'It's right that the government should do everything it can to support consumers, especially in these tough economic times'. He added:

'It's vital for consumer confidence - and economic growth - that consumer protection and competition law enforcement are as effective and efficient as possible.'

Taxpayer value for money

The announcement by Ed Davey MP, minister for consumer affairs, marks the start of a 14 week consultation period to cut the complexity over the number of government bodies representing consumers' interests.

The outcome of the consultation will be to have a solution to strengthen the competition regime, streamline procedures and deliver costs savings.

Which? is asking the government to ensure these proposals lead to more empowered consumers with better protection from rogue traders and other unfair trading practices.

Which? and consumer advice

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