Charter airline cancels Portugal and Bulgaria flightsTor Air scraps two summer programmes
14 July 2011
Charter airline Tor Air has scrapped its summer programmes to Portugal and Bulgaria just over two weeks before they were due to start.
A spokesman for Tor Air said it made the decision to drop the flights between Gatwick-Faro and Gatwick-Burgas flights because of "poor sales" on the routes.
The weekly flights were due to start in the second half of July and continue throughout August.
Refunds but no compensation
The spokesman told Which? Travel that a decision was made to drop the flights at the beginning of last week. He would not say how many customers had been affected, but said all would be given refunds.
However, because the programmes were cancelled more than two weeks before they were due to start, passengers are not entitled to any compensation.
Some passengers have reportedly been left trying to find replacement flights as they had booked hotels and car rentals around the Tor Air service.
Find out more with the Which? guide to your rights when flights are delayed or cancelled.
For advice, tips and destination ideas, subscribe to Which? Travel