Banks offer help to businesses hit by riotsFind out business contact details for your bank

11 August 2011

The UK's major banks have pledged to help businesses hit by recent riots in the UK, and have published contact numbers to help them deal with the aftermath.

Banks have put special numbers in place for business customers to call, with many contacting affected businesses directly. The banks have pledged to treat requests for support sympathetically and sensitively.

Extra bank help for businesses hit by riots

Additional financial support to be made available will include making available short to medium term finance arrangements for repairs and to replace stock, as well as repayment holidays until insurance claims are settled.

British Bankers' Association (BBA) Chief Executive Angela Knight said: 'These riots are appalling. It seems that the majority of businesses affected are small. We hope that as many as possible will reopen and the banks are putting in place arrangements to help. Businesses must contact their insurance company, but at the same time we know that claims take time to process and we stand ready to help.'

Bank contact details for businesses affected by the recent riots
Team to contactContact number
Bank of Scotland
For advice, contact your Relationship Management Team at the bank directly, or call the number (right)0845 300 0268
Business insurance claims0844 893 9582
General insurance enquiries0800 048 4363
Business contact number0845 605 2345
Contact your Business Relationship Manager or the number (right)0845 760 6060
Businesses insured with HSBC can call a dedicated team at AXA. To report a claim, call the number (right)0845 600 5822
Specific queries on policy cover and general insurance advice0845 600 5820
Contact your Business Relationship Manager or call the Lloyds TSB business contact number (right)0845 072 5555
Business insurance claims0844 893 9580
General enquiries0844 893 9560
NatWest / RBS
NatWest business contact number0800 158 5977
RBS business contact number0800 092 3087
Santander business contact number0800 056 1991

Help for consumers

We reported earlier this week that homeowners and drivers should be able to lodge insurance claims stemming from the riots in London and other major cities.

Visit the Which? Recommended Provider reviews on home insurance and car insurance for more information on policies.

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